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“Recommend this shop highly. I was desperately in need of fixing my computer blue screen issue and after I reach this shop they took Care of it in a few hours and they did an excellent job.”
“I was facing technical difficulties with my phone. Called ahead to find out if a representative will be able to help me at the store. Chris answered and assured me he had years of experience with phones and would be glad to help me out. Upon parking in the lot, Chris greeted me at the door and efficiently handled my issue. Great customer service, knowledgeable, and fast!
THANK YOU”
“I thought I needed a charging port replacement. The guy suggested a cleaning first and I agreed. He was able to remove lint from the charging port and my phone is back in working condition in minutes.”
“Came in to do a cross upgrade for our phones, and we were approached by a staff member who handed us over to Marquis. Marquis was very helpful in streamlining the process and making sure that everything was in working order before we left. He was very engaging and courteous, which made the long process seem fairly painless. Would recommend asking for Marquis when you go in.”
“I went in for a Samsung Warranty repair on my A54 5G usb c port and the staff found I just had debris in the port, cleaned it and didn't charge me anything. Seems to be working properly now. Great service and super quick too.”
“The sales rep, Mariane, was wonderful. She was very friendly, and explained everything thoroughly and patiently. I would recommend the AT&T Store for cell phone purchases, and particularly Mariane as your sales rep.”
“I've been with Tmobile for years but I happened to walk in and I asked the you g lady working a few questions. She was very detailed and completely sold me! I came back a week later requested Paola (is her name) and switched over 4 lines. I've heard great things about Verizon so far I'm very impressed. She made the process fast and took care of everything while multi tasking.”
“The Lady who opened this morning was friendly, polite, and extremely helpful. I wish I had caught her name! Anyway, thank you! For great customer service, i personally appreciate it!Misty Drake ?”
“Great little shop. More so Fantastic Customer service! Hard to find these days. Got hotspots for my phones and cellular for ipad. Everything worked like magic and they also helped to save some money. This is the cricket wireless location to go! Thank you!”
“One of the best in telephone repairs in the area, with exceptional service, great experience and punctuality, especially in its professionalism and a very good recommended service”
“I recommend this location 100%- this location rebuilt itself from a bad reputation in the past. (Speaking from experience with bad reps they had employed at one point) the new gal there had integrity & is an amazing sales rep. Thank you!”
“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”
“Rohan was amazing! We came in for a device change and an upgrade and Rohan took the time to help us and was super patient. It was taking a while to back up our devices especially mine since I have over 200GB of data and we hit a snag with switching my device to my family member not activating the new device but he stayed well after store hours to get everything fixed and us leaving with our devices up and running. Overall 5 stars for Rohan!”
“Randy was extremely helpful. He was very patient as my phone screen was cracked and it was very difficult to get my information transferred to my new phone. Very much appreciate the great support!”
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
10:00 AM - 7:00 PM
4747 Hopyard Rd Suite E-07, Pleasanton
Mobile Phone Accessories
“Kevin is a very successful consultant, I was amazed that he took care of 5 customers at the same time and he solved my very big problem, thank you very much to Kevin”
“I went to this store for my new iphone 15 pro max pick up on exchange of my 11 pro max. The store quickly got the new phone out and there was a representative who stayed with me through the process to ensure all formalities are done properly and as required.
I traded in my 11 pro max for $ 250 here after using for 4 years and 6 months. Pretty decent value return.
Since my friend is an apple employee also got a 15% discount on the phone.
OVerall a great buy and a good store experience here.”
“I recently purchases AT&T phones at Costco and have had trouble connecting my lines, giving my numbers to the wrong phones. Lots of days on the phone with no help! I finally came to the store and ANDREW helped me! He is so helpful, nice, patient! If you need help come to him! Thank you Andrew, I appreciate you.”
10:00 AM - 7:00 PM
30870 Dyer St, Union City
Mobile Phone Accessories
“Derrick Larios assisted me in purchasing and setting up my new phone. He was cordial, knowledgeable, and went the extra yard in setting up my hearing aid app ( required contacting the vendor) Great job! I appreciated his help and concern.”
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“Hi
It took a week or so to get the screen to repair my son’s Switch
Also seemed like they forgot about us , had to keep calling about when part was arriving, then the last time they said oh the parts been here for a few days.
Despite that, the tech who worked on my son’s switch took the time to explain what he did and I could tell he spent some time on fixing it correctly.
We are satisfied with the results”