Mobile Phone Accessories near San Ramon, CA

29 locations found near San Ramon
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“Randy was awesome! Went in to San Ramon store to change my moms service from AT&T to Verizon, Randy helped us out, he was patient, we got the AT&T unlocked and mom was on Verizon net work right away thank you Randy for your knowledge and a seamless switch over!”

3.6 Good113 Reviews

“I switched carriers to AT&T mobile and firstly, I already see the superior service, speed and reliability compared to my previous provider, Xfinity. Yes, I'm paying a bit more now but you get what you pay for and Xfinity could not have provided this higher level of service (both in technology and customer care) even if they tried. The AT&T website, clarity of billing, ease of managing your account and overall customer service is far superior in leaps and bounds. It's only been a short time but if this reliability and quality continues, I will be a loyal long term customer for sure. Lastly, the store representative who assisted me named Safi S. in San Ramon, CA, was knowledgeable, friendly, efficient and very helpful! I realize even though it’s someone’s job to try and upsell and I was asked about other services, I didn’t feel pressured and this always makes things much less stressful or frustrating. Overall, I can clearly see the value of AT&T’s services and customer care so if you are on the fence about switching carriers, do consider AT&T for all of the above reasons.”

3.5 Good60 Reviews

“Mogadishu a superb job fixing my computer. I had broken the screen on my apple MacBook Air and he fixed it quickly and at a reasonable price. My computer was fixed and returned to me within two days. Thank you for the wonderful service.”

5 Superb105 Reviews

“I spilled coffee on my laptop keyboard and it stopped working. Screen work's Austin took a look immediately and diagnosed the issue. They also ordered the part and fixed it as soon as the part landed. Super fast service Thanks to Austin & Jimmy who were real knowledgeable and courteous.”

4.8 Superb181 Reviews

“DeJan helped me greatly today. I came in with an authentication two-step problem but left saving money on my bill as he pointed out that my old plan could be improved. He spent a lot of quality time with me and patiently went through my options.I can't stress enough how different this was to every other visit I've made to other cell phone stores. He was polite, knowledgeable and very patient helping me get through and understanding of the different costs available to me and clearly pointing out the differences. One of the best service experiences I've had since the beginning of COVID anywhere! Some interactions improve your belief in your fellow humans and this was one of them! Thank you, DeJan!”

4.9 Superb75 Reviews

“Received a phone notification that my phone’s battery needed to be replaced/repaired. What a skilled and pleasant person! I was seen immediately and he replaced the battery while I waited, which didn’t last very long. I thanked my lucky stars!”

4.9 Superb72 Reviews

“Bought an unlocked phone from here that I can use in any country!! Got it for a great deal. Stop by & check them out. Great customer service & very helpful”

4.5 Superb32 Reviews

“Friendly staff willing to help. Unfortunately, store policy is focused on just sales, no apparent training beyond that. They were personable and did try to help as they could but in the not able.”

4.3 Superb51 Reviews

“I cannot say enough about U & Iphone!! 10 stars across the board….. for Service, pricing of phone/iPad repairs, ability to do what Apple cannot or is willing to do.His share of product care/options is invaluable.Owner is kind, extremely knowledgeable, great at diagnostics, patient with a non techy!! Swift with ALL repairs—He is absolutely brilliant and if it can be done, HE CAN DO IT!I am a longtime customer after finding his shop in Hayward years ago by accident. Urgently in need of help, Apple said they could not repair the iphone speaker and I needed to “buy a new phone”. While he could make no guarantees, at a very, very reasonable cost, he made the necessary repairs and it worked perfectly for the entire lifetime of the phone (until it was stolen 6 yes, SIX years later!)After dropping my iPad numerous times, he totally reamed the entire case, reshaped it and replaced the screen. Again Apple, said “no can do”He “kindly” recommended a better protective case (not purchased there) to handle the drops!A sole proprietor shop, local in CV, he knows his stuff, providing stellar service, pricing and excellent diagnostic/repairs … patient and accommodating with questions.I asked him if I needed a new phone— have an old 8— his response, “no” — it is fine!!”

4.4 Superb32 Reviews

“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”

4.2 Good60 Reviews

“Be prepared to put a deposit a down pmt for the phone you decided to go with. They don't stock any phones at the stores except for the free $.00 phones. Call ahead to ensure there is a knowledgeable person who can answer questions and knows what they're doing when setting up your new phone. Check to see your files and photos come over. They only transfer stuff that is in your Google acct.Check for yourself and not trust what you hear. That is if you don't get a knowledgeable salesperson.”

4.2 Good18 Reviews

“The entire team at this Verizon store are very helpful! Ben went above and beyond when I got a new phone and had issues with the SIM card, I was in and out in no time and my phone was functioning properly. Thank you Ben!”

4.1 Good35 Reviews

“The service here is okay but they are always busyI just switched 5 lines from Tmobile to cricket.Abdullah helped me port over. I really like the service. Also I’m only paying 125$ a month for 5 lines. Sounds like a great deal to me. The only reason I’m giving 4 stars is because the activation fee is high and they could only waive 2 for me.”

4.1 Good25 Reviews

“From all the Cricket stores I have been too this is the BEST ONE so far. The customer service and help I get from this Cricket makes me feel like they genuinely care about me and try to help me to the best of there abilities. If any of you think about stopping by their I recommend doing so.”

4.3 Superb6 Reviews

“Ms Sarah Elliott,Was very welcoming and patient while assisting both myself and granddaughter with our purchase of a a new cell and adding a new line to my existing account. I would definitely refer to her as a awesome customer service representative !!Thank you Sarah!!”

4 Good37 Reviews

“When I broke my phone and needed a new one, one of the girls there really helped me out (I forgot to get her name). Helped me reactivate my old phone for the day then the following day help me with purchasing a new phone. She answered all my questions and went over the sales that were going on. I would really recommend people with metro to come to this location.”

4.5 Superb2 Reviews

“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”

4 Good21 Reviews

“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”

3.9 Good70 Reviews

“One of the best in telephone repairs in the area, with exceptional service, great experience and punctuality, especially in its professionalism and a very good recommended service”

3.8 Good12 Reviews

“Had no idea this location was even here! Glad we found it as we were able to walk over from Apple Store to get new watch set up with cellular (transfer from old watch to new watch). Dee went above and beyond with her customer service. She not only helped us to transfer the cellular to new watch but was able to correct the issue the service person caused (they cancelled our existing cell service #). Dee was quick to get things back in order for us and even offered to help set up the new watch to ensure it worked correctly right down to putting the new band on for us! She was so professional, patient and kind! Good service is hard to be found and she was absolutely a pleasure to work with. Thank you Dee!! You were so nice and patient. We definitely will drive back out to this location to have service she provided.”

3.6 Good14 Reviews

“I had ported my number to AT&T and was supposed to receive a sim but it never arrived. I had to visit the store to get a sim but ran into a bunch of problems while activating it. Alex was superb while helping me out. He knew how to resolve every unexpected issue and did his best to get things done at his end. He had thorough understanding problems and solutions. I was at the store until I was able to make a call on the AT&T network.Went there on a Friday afternoon and the store was not busy. I started with Adrien but Alex took over when we were stuck. Adrien was quick helping other customers and at no point it felt like the store was crowded with lots of people waiting.”

3.6 Good17 Reviews

“I went in to get help on transferring my photos and apps after getting a new phone. I have several questions and they helped me with my account and come out with a new phone. They also took care of my aunt who needed accessories and possibly a new phone. Dhillon and Morgan were the amazing and professional employees. Will come again!”

3.7 Good41 Reviews

“I broke my phone screen on Valentine's Day and was pretty bummed bc as we all know it's a headache to get fixed. But I searched yelp & found a place with great reviews! I Had such a great & easy experience with Safi! i Called in and he texted me with proper instructions to find the kiosk. ( park at main entrance near Tommy Hilfiger & make a right at chipotle) The wait was less than 40 min and I got a bundle deal with a screen protector & new cellphone case! I am very pleased, he was very friendly & answered All of my questions. Thank you Safi & phone repair plus you made this an effortless experience!”

3.2 Average10 Reviews

“Took my old Pixel4a in to Verizon to upgrade to Samsung S21. Jordan helped me to find an even better S22 with a large memory card and then proceeded to secure a very generous trade in offer from Verizon. I could not have been happier. Thanks, Jordan!”

3.6 Good107 Reviews

“Hang provided 10 star customer service. Mine was a very complex transaction and she was beyond kind and patient. I will return to this store as Hang made my experience off the chart!”

3.2 Average34 Reviews

“I switched from Verizon to At&T , only reason the great customer service from the one and the only person at A street, Hayward store.“Misael” is a great helper and has the great amount of knowledge how things work within the system of At&T. Either its porting or other things.I had trouble porting my number and have had N number of calls with Useless customer support. Have had no reception for 3 days, Till then i had made mind I wont switch to AT&T, due to useless efforts with customer service. Made final effort to goto hayward store andThe issue got fixed and addressed as a priority by Misael and he fixed it in less than 10 mins.Guy is a legend and Deserves a rise and good recognition. Thanks to his knowledge he should be on a higher position.Must deal with Misael , he wont disappointThanks legendTc”

3.3 Good46 Reviews

“superb customer service from emani! she was so helpful in getting my mom and me set up for our new iphones - she was very patient in answering any questions we had. was able to explain things in a matter i could understand lol. despite the crazy busy-ness of the store on a sunday afternoon, she was remained so kind!”

3.3 Good251 Reviews

“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”

2.4 Poor31 Reviews

“I have an iPad not displaying at all. I brought it to the nearest repair shop for help. The reception lady Alexka did an initial plugin and found the device did not have any charge, and the charging sign did not appear. I left the device there for an evaluation. Two days later, I went back to ask for the result (called but no answer). The tech in the back had already finished the diagnostics and found out nothing wrong with the unit, and there was no charge for the service. The whole process was smooth and very professional. I will come back for any future repairs. I did tell Alexka to update their telephone number because unanswerable phone will definitely affect their business a lot.”

2.4 Poor46 Reviews

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