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February 2024 by Mar D.
First and foremost, this jeweler is hands down the best in the Bay Area! I've had a phenomenal experience working with Matt on an amazing diamond for my fiancé and he also helped put together a customized Tacori wedding band which we'll be picking up soon! If you're looking for great service (top tier) and a jeweler who'll have your best interest, look no further! Matt is quick, responsive and will work with you to give you and your partner an unforgettable experience. Thanks Matt!
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February 2024 by Jenny N.
Greatly recommend Barons! We first stepped in with no appointment and was quickly saw by Matt Auerbach. He was so knowledgeable and patient with us. Ended leaving with nothing, went to see a couple other jewelers and instantly returned back to Matt. There was no doubt he was the best! He made the experience very easy. He didn't once pressure us into anything and gave his honest opinion which we really appreciated... we listened and got the perfect ring for me. I absolutely love my ring. Matt also introduced us to Lisa and she was such a sweetheart! We had such a great experience, we will be back! Thanks Matt!
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January 2024 by M S
I made an over the phone purchase with Michael from out of state and the process could not have been easier. Michael was very knowledgeable and courteous and made me feel confident with my watch purchase. I would have no problem working with him again.
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January 2024 by emma halsch
We went shopping for engagement rings and had the best experience with Lisa! She made us feel very comfortable through the process and we left feeling educated and excited! She took her time with us as first timers. Thank you so much Lisa! We will be back and will recommend Barons to our family and friends. A true hidden gem store
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January 2024 by Hot Rod
We worked with Matt and had an amazing experience from start to finish. He made a custom pendant for my wife and also sold us a necklace and resized A couple of rings for us. Everything was really great, he was very honest and transparent about pricing. The pendant is gorgeous. They’ve earned our trust and business, I will definitely be coming back.
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January 2024 by Eunji Y.
I needed to get my ring resized. They are very professional and did a beautiful job so quickly; timeline may vary for everyone but they have a person who does the job on site so it might be relatively faster than other jewelers. I am highly satisfied with their job and kindness throughout the process. Ring fits me very well. I would definitely come back for any of my jewelry when needed.
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January 2024 by Eric Olson
I bought my wife our wedding ring at Barons. It was pricey but I guess it was worth it. However, whenever we go back to service her ring, the sales folks at times pressure us to upgrade to a more expensive ring... It's not a good feeling to be pressured.They have good cookies though.
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December 2023 by Timur Sadykov
Very satisfied with watch buying experience. The purchase process requires email communication with store representative, but store representatives are very quick to respond. It makes it very easy to clarify questions that usually arise with an expensive purchase. Shipping is very quick as well.
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December 2023 by Ian L.
I looked all over the SF Bay Area when deciding where to purchase an engagement ring. I decided on Barons for the local jeweler feel and relationship. Barons stands behind their product in a way that box stores and big retailers can't. After working with Ashe to pick out a stone and custom order a Tacori setting, he had an engagement ring ready for pick up within 2 weeks. My fiancé and I couldn't be more happy with the result. The level of customer service I received at Barons was so high that I recommended them to a coworker who was also in the market. He ordered from Barons too.
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December 2023 by Scott Williams
I was looking for a specific limited edition automatic watch and my local jeweler in Massachusetts was not able to get one for me. After some searching I discovered Barons had one (and only one) of the exact model in stock. I placed a call, spoke with Michael S, and two days later the watch was delivered to my home, 3000 miles away. An easy transaction and a very pleasant experience.
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October 2023 by Rosalyn Figueroa
I placed the order for this beautiful watch that I bought and my security on my Visa card canceled it after 2 hours of working with visa and my bank convincing them that it was me making the purchase I turn around and called the vendor and they were all so wonderful so understanding so accommodating ask me questions the best customer service I've received I truly recommend this business. With them you cannot go wrong everything I purchase and they told me was true blue thank you so much for that great customer service
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October 2023 by Richard King
Purchasing a watch was easy, Michael was professional and provided a “customer first” experience. I highly recommend Barons. I live in NJ, found the watch I was looking for on line then had all of my questions answered and completed my order via email. I guess I’ll buy all my watches from Barons and Michael “only 3000 miles away” and seems like my hometown. Jeweler.
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September 2023 by Bailey Laughlin
We had the best experience getting our engagement and wedding rings from Barons. Matt is incredibly helpful, caring, and professional. Every aspect of our experience has been outstanding.
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July 2023 by Steffi Henry
I inquired about a watch late one evening and Michael got back to me that same night. We went back and forth and he answered all of my questions that same night and by morning he had ordered the watch and was very accommodating and mindful of an upcoming birthday that I needed to have the watch in time for. The speed and quality of service was amazing and the watch is beautiful! I’ll definitely be back for future purchases! Highly recommend Barons not just because of their amazing selection but because of the personalized, speedy, and quality service!
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July 2023 by Nick Abbott
BARONS is top notch, but I’m writing my first ever review of ANY business to express how great my experience(s) with Michael S have been. I went in with a specific idea of what I wanted for my soon to be wife’s engagement ring. Michael asked allThe right questions and took his time to dial in exactly what I was looking for. He looked up examples and ideas between visits until we got it just right. Michael taught me a ton of interesting things about diamond shape, color, and clarity. His passion and dedication is unmatched. I’ve since been back for a Christmas gift and our wedding bands. He’s the one I trust when it comes to jewelry and I will come back again and again to him specially. The rest of the staff is very polite and helped with second opinions on sizing. Don’t think you can go wrong anyone you talk to at the counter!
