Their manager is a super nice lady. She is very patient and always explains things clearly to her colleagues. I think the people who work in this branch are very lucky! Their bank is not busy at all so you don't have to wait. staff is very friendly.
March 2023
Great customer service at this branch location. Representatives always welcome the customers with greetings and smiles. It is a very positive environment, and I've had pleasant experiences working with them. They are helpful and quick to address my issues and courteous. Highly recommended!
December 2022
I was in the Diamond Bar branch and the lady at the front desk( short hair) is really unpolite, bad attitude, rude. Treat customer like piece of junk, she should be removed from her position.