Internet Service Providers in Davis, CA

“Frank, the owner, personally attended to my concerns. He demonstrated an outstanding level of expertise and passion for his work. Not only did Frank provide a clear explanation of the problem, but he also walked me through the repair process, ensuring I understood everything.The repair was completed much faster than I anticipated, and the cost was very reasonable. It’s refreshing to see such dedication and professionalism in a local business. Frank’s attention to detail and customer care truly set University Wireless apart.I can’t recommend University Wireless enough. If you’re in need of cell phone repair services, this is the place to go. The quality of work, coupled with Frank’s friendly and knowledgeable approach, makes for a flawless service experience. A big thank you to Frank and his team for their exceptional service!”

“when my dial-up service via Omsoft stopped working, Omsoft first tried to solve it remotely. that failed. So Rob came out to my rural home (less than 10 miles from his office) to diagnose. this was during early COVID months, before vaccines available. so we were both masked and keeping distance. I gave Rob a pair of surgical gloves. he was able to locate the problem , which was with their dial-up provider. tried to get provider to fix it. tried to make a workaround. failed. so Rob provided me an LTE modem that worked on 3G and 4G. we were hoping that dial-up would soon get fixed. didn't happen. so for nearly 2 years I've been using that LTE modem and paying only dial-up price. now at end of April 2022, that will end and I will need to switch to a different 5G modem at higher price. while I could save a few bucks per month by going to a different ISP, I appreciate how good Rob has been to me. who else would have come to my house to try to diagnose and fix during Dec 2020 ?? none of the big firms for sure. so I will stick with Omsoft. they have been loyal to me and I will be loyal to the. (by the way, I always thank them and express appreciation for help.)”

“I got so much help people just don’t have patiences for the workers they’re always busy doing they’re job , Juan Rosas did a great job and got me what I needed”

“This is my review about the Davis store (not the Comcast Internet service) where I received incredible customer service. I can feel intimidated and in over my head when shopping for my technology needs. Christian was incredibly kind and helpful and never once condescending (which younger tech reps can sometimes be). Christian explained to me in a way I could understand why I had to replace my Fire Box with a Xumo Box in order to replace my TV remote (my purpose for coming to the store). He wrote down the basic instructions for me so I would not forget once I brought the box and remote home. His was truly above-and-beyond service; very helpful. I wish more tech stores would hire such persons.”