Import World Auto Services is a family-operated business with over 30 years of experience in servicing and repairing various vehicle brands, including BMW, Mercedes, and Toyota. Customers praise Edgar for his honesty, professionalism, and detail-oriented approach. He provides narrated videos to show the progress of repairs, ensuring transparency throughout the service process. His empathetic and personable demeanor makes clients feel valued and understood. Many reviews highlight his clear communication, including sharing photos and videos during emergencies, which fosters trust. With reasonable pricing and a commitment to quality, Import World Auto Services is highly recommended for anyone in need of vehicle repair and maintenance.
Edgar is the most honest mechanic I have dealt with. Detail oriented, very professional. Sends you the diagnostics and when repairing/working on the vehicle. He even sends video while installing the new part(s).I will not hesitate to recommend him to others.Services: Electrical repair
December 2019
Amazing customer service. Edgar is very knowledgeable. Bringing my car to his shop for 20 years.
June 2019
Edgar is incredibly professional and detail-oriented and I would not hesitate to recommend his shop. He did a pre-purchase inspection of a used car I was considering buying and found multiple issues that were not reflected in any history reports or the dealership's own inspection report.
