10:30AM - 5:30PM
20301 Stevens Creek Blvd, Cupertino“Awesome first experience here!
Came in for a saddle (saw they carried specialized saddles which were recommended to me) and got excellent service from everyone in the store. Chris especially helped me and went the extra mile to make sure it really fit for me after it was installed and that my bike was adjusted properly and accommodated my injuries. Super happy with my purchase and experience here. Prices are fair. Will definitely be coming back here and for a future fit.”
“I just took delivery last week of my Vintage Electric Cafe and I could not love it anymore. The staff at Vintage made the purchase so easy and better yet the shipping from SoCal to New York seamless. They contacted a fantastic local bike shop that assembled the few items that still needed to be done and delivered my beautiful Cafe same day and flawlessly explained the ins and outs of my new ride. I’m a big boy at 6’3” 250 pounds and the pedal assist took a little getting used to but once I got the hang of it, it has been a piece of cake…I’m getting the workout I need and some assist on the bigger hills. The bike it truly a piece of art. Thanks to Eddie and Cam for making this purchase easy and enjoyable. Not the least expensive e bikes, but top quality and you get what you pay for…I’m already shopping for a second. I have 5 motorcycles and have as much fun with this bike as any motorcycle. This little e bike will get up and move so be careful as take it slow…you will be smiling ear to ear!”
“Very good first time experience here. Kyle was friendly and didn't mind me hovering or asking amateur questions, and when my bike proved to be a pain in the butt to fix they found good work arounds. Will be returning in future!”
“Came to Wheel Away a few months ago in search of a gravel / hybrid bike. It's been so hard for me to find the right bike since I'm really petite and most bikes in this category are not suitable for short people. The staff were super helpful and asked me a bunch of questions to help me find a bike that would fit me. Highly recommend folks checking out this place!”
10AM - 6PM
732 Emerson St, Palo Alto“Tom at Velo Tech is awesome! He is super friendly and super knowledgeable. I trust him with my 2007 Pinarello. He upgraded my components and it rides like a new bike. Thanks Tom”
9:30AM - 6PM
116 Carroll St, Sunnyvale“Great shop with friendly staff. Would highly recommend to anyone looking for a new bike.
I wish they had an official return policy, or even had a way to sell back a bike for parts if it didn't work out for me.”
10:30AM - 6:30PM
2332 El Camino Real, Santa Clara“I love this shop so much ever place i had been to had bad customer service but ryan changed that he was able to help me find the best ebike i was able to get. I think ryan is the best worker you guys have friendly and making me cumfortable at all times He is the best!”
“Mike's bikes does not let you down! ?? Came in on Sunday after being told by my local shops they couldn't help me. For front fork conversion to tapered . Mike's said they can do it!. Just the willingness to help a customer is what makes them the best shop in the bay!. Definitely coming back soon and buying me a new toy as an early Xmas gift ??
Sorry Trailhead cyclery ??”
“I came in on a whim to potentially get a second bike. I was impressed by their selection and how great their prices were. I couldn’t resist picking something up while I was there. They were great in helping me and the lady went out of her way to help me make a decision. She gave me two bikes to test ride and they’ve got a parking lot to ride around in. Ultimately went back in and picked up a 20” bmx bike. The guy working at the station helped to install pegs and adjusted my seat perfectly. The whole rest of the day I’ve just been riding. Thank you guys!”
“I have always had a great experience and appreciate the knowledge and helpfulness of the staff at Mike's Bikes PA.
Sharing my most recent experience; I walked in less than half hour before closing, expecting to drop off my wheel and leave it for a few days for a spoke replacement. Max offered an alternate spoke option that was available in-store (exact replacement spoke would have to be ordered and take a week) and he offered to fix it immediately and stayed a few minutes past closing time to finish it. I really appreciate the extra effort and offering me the option. It would have been reasonable to me to leave it for a few days, so he definitely went above and beyond!”
11AM - 6PM
111 E Main St, Los Gatos“I dropped my MTB shock off for service and everyone was helpful and experienced. The communication was efficient and great. Ended up they couldn't service the shock in-house, but they called promptly and after discussing options, shipped the shock to Fox for service and I receive a text the day it came back to shop completed.”
“Fantastic bike rental. My 10 yr old son and I rented two road bikes for 24 hrs, which they extended for free to give us in effect two days cycling. Bikes were superb quality and in perfect condition. The guys in the shop couldn't have been more friendly and helpful. Website also has great suggestions for local rides. Really highly recommended.”
“I just brought home a Trek FX 2 Disk Stagger Gen 3 from Summit Bicycles in Palo Alto. Alain was great. He lifted multiple bikes off of an upper rack for me to try out. He let me ride each one. Alain wanted to make sure that I was getting the bike that felt just right to me. He was so knowledgeable, patient and friendly. I bought it around 4:30 pm on a Monday. I had some things I wanted added to the bike and I wanted different tires. Alain told me the bike would be ready the next day, Tuesday, in the afternoon. I told him the traffic would be terrible in the afternoon and that Wednesday morning would be fine with me. He surprised me and got the bike ready for pickup on Tuesday at 11:30 am. Such fantastic customer service! I couldn't be happier. I would really recommend Summit Bicycles in Palo Alto.”
“Our bike would ghost shift or disengage from a gear altogether, and the guys at Cardinal Bike Shop helped us out yesterday with a quick repair at a reasonable price. Thank you!”
“Rented a road bike from these guys. They had stock other stores didn’t, made it easy to put the bike on hold, and have prices that are as good or better than anyone else.
During pickup, they were patient, friendly, and helpful getting me set up. When I came back the next day to have them look at a gear issue, they were just as quick and accommodating
I ended up crashing the bike on a ride and doing some damage, and was worried about big repair fees. They could not have been more chill and understanding when I brought it back, and after taking a couple minutes to fix some pieces up, sent me on my way without any fuss or surcharges.
Will definitely be coming back here for my next rental”
“Finding bikes that are reliable but affordable as well isn’t easy in this valley. They have both but with a friendly family atmosphere. They have good maintenance service prices too.”
“I had my mountain bike serviced at the Trail Head. Dylan is highly professional, knowledgeable, and fair pricing. for services and products beyond what Trail head provides, the recommendations are highly relevant. Highly appreciate the customer first mindset and for sure I will come back again for their service!”