This Target store is a popular and convenient shopping destination in West LA/Culver City, offering a wide range of products including shoes, clothes, food, and home supplies. It is considered a large store with full-size departments, making it easy to find what is needed, especially when other nearby Targets do not have specific items. The plaza surrounding the store has many shops, adding to its convenience. Customers appreciate the store's layout, noting it is easy to navigate and that there is always someone available to help, especially at the self-checkout. Returns are straightforward, enhancing the shopping experience. One visitor highlighted the helpfulness and patience of staff, especially mentioning a staff member named Tricia, who assisted with glasses adjustments and left a positive impression. Despite some minor issues like store renovations that can cause confusion, the overall experience remains positive. A customer shared a story about a problem with pricing on makeup during a sale. When the prices didn’t scan correctly, and the customer was charged full price, a staff member named Greg stepped in with great attitude and friendliness. He apologized, explained the situation, and offered to price match the items, returning the difference on a Target card. His friendly, understanding, and attentive service turned a frustrating situation into a delightful experience, making the customer eager to return despite ongoing renovations. Overall, the Target store is well-liked for its product selection, helpful staff, and positive customer service, especially highlighting Greg’s outstanding assistance that leaves customers feeling valued and satisfied.
Great customer service! The store was very clean and easy to shop.
May 2024
My only issue with this store is that the Target app doesn't want to work properly when ever I enter this location. As soon as I step outside the store the app works fine again. But as soon as I enter my cell service slows and the app doesn't want to work.
May 2024
Only other huge target with full size departments in the West LA/Culver City area. Usually if I can't find what I need at the other Jefferson Target I can here and vice versa.
Plaza has a lot of shops nearby which is convenient