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“The staff at Thinkwise are the BEST! They are always so friendly and helpful. I've been banking with them for 24 years and I have never had a problem. They have the best rates for refinancing and for loans. Recently I was the victim of fraud and Kristy Sena and Bertin Castillo guided me through converting my accounts. If you're looking to get away from the big box banks with all their hidden fees and bureaucracy, Thinkwise Federal Credit Union is the answer!”
“Looking for top-notch customer service? Look no further! I recently visited Thinkwise Credit Union and had an amazing experience with bank representative Sophia. From the warm greeting to the seamless interaction, everything was 10/10!”
“I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!”
“I have been banking with Alta Vista Credit Union and became a member in 2009. I have to say that from the get-go- I was treated very well. I have enjoyed a great relationship at both the Rialto and the Redlands branches. There was only one employee that was a bit stiff and brisk in her demeanor- but she didn't last long- and - for the most part- every single teller has taken time with me- even with the most simple transactions. I have had great help with getting things notarized - again- kind and accomodating. On a couple occasions I couldn't reconcile my account and they helped me figure out my error. One employee really didn't have the time to help me and made a suggestions, which I applied and my error was discovered. She had spent more than an hour helping me though- I can't complain about that. I have had a stop payment -simply because my mail was stolen with a ck attached. They were kind enough to waive the fee- Such a kindness! In the beginning, I took on an auto loan- to which I never had a single problem with the account and paid it off in 4 years. I borrowed money a few years ago and again- there wasn't any difficulty in getting the money. I have and will continue to Praise this Credit Union and recommend it to others. I have two friends who opened accounts as a result and they are happy with their experiences. I am sadly moving soon and there won't be an Alta Vista - where I am going. I have to say that I will be very sad to not have them to rely upon. My review is better than great- It is just beyond words. To have a bank in which you can trust and feel confident in how they handle my money is just huge. Thank you Alta Vista for all the years of service to me.”
“The establishment is very well taken care off. The staff is great. I never have to wait for a teller. The tellers are the best. They make feel at home, comfortable while waiting. They are tentives to my needs. I recommend this branch.”
“I highly recommend salvador Jimenez at this branch . He would go above and beyond for his customers.
Persons like him are hard to find , I recommend him 100%.”
“Planning on transferring my account from another credit Union because of the service and a lady that works there that has gone above and beyond what I need it. She is a great asset to the organization. And I feel I would be more comfortable at this institution to handle Anything? Looking forward to opening a account money market and maybe a few other items.We'll have to talk to the manager to see how I can work this.But I cannot recommend a better place than this Looking forward to the part of this organization.”
“I always come here with my kids. I've grown fond of each staff member here and appreciate their hard work and dedication to continue to serve with outstanding positive attitudes. Special shout out to Lucy since she is the one on shift when I come visit.”
“I don't have a bank account. Buuut. My checks don't get charged a fee with Wells Fargo so I came here and Melissa was helpful and professional. Got my check cashed quick.”
9AM - 2PM
161 E 40th St, San Bernardino
Banks
“Schools' first federal credit union is a great bank.I utilize their ATM's as a sister bank due to my credit union being in the OC.I can always count on a school's 1st being close by, and I have never had any problems using any of their locations.”
“Andrea Chavez has been very helpful with my case. She’s willingly to sit there and help you go through your problem. She had an amazing service mind and very helpful”
9AM - 2PM
330 N D St, San Bernardino
Banks
“Chase bank has offered great service an most of tellers are awsome at there job .line to tellers can get long sometimes but tellers sure are fast ♡Place inside is always clean an feels great with A/c on..The door entrance on the middle does not work for weelchair bound disable people you must pull two doors apart to enter an can be a hassel.Coffee an water is usually served but since pandemic there has not been any . Parking spaces have a very strog urine scent because of homeless on the area .”
“I dropped in to this branch with all types of request including a request for a strap of $2 dollar bills. There were 2 tellers on duty. They were fast and friendly. One of them was named Maria and the other one was not. One of them was the best ever!!! They were both great.I love this branch. The parking lot was clean and free of people loitering. Even the security guard was pleasant and wished me a great day as I walked out. Thank you for being wonderful ?”
“Every time I go to this bank
The line is out
It seems like they are selling something
I no longer go and deposit my check in the ATM outside.
I don't know why there are so many people standing in line
God bless you”
“Came in on Saturday morning asked to be seen by someone to discuss some issues with my account, I was told there was about an hour in half wait.. but if a guest didn't show up after 10 min I would be next well the next guest showed up and I was told the manger Maribel was gonna see if she can help due to her being limited access.. she called took care my issue help me understand what had happened to my account.. 10/10 recommend this chase bank. Thank Abraham and Maribel. Your kindness will continue to spread..”
9AM - 2PM
330 N D St, San Bernardino
Banks
“Chase bank has offered great service an most of tellers are awsome at there job .line to tellers can get long sometimes but tellers sure are fast ♡Place inside is always clean an feels great with A/c on..The door entrance on the middle does not work for weelchair bound disable people you must pull two doors apart to enter an can be a hassel.Coffee an water is usually served but since pandemic there has not been any . Parking spaces have a very strog urine scent because of homeless on the area .”
“What a friendly staff here in this bank, every time I come here is always fun, they have a great attitude and alway smiling. The other great thing about this branch is that they open 7 days a week. wow...that's what I called convenience!!”
9AM - 2PM
7195 Boulder Ave, Highland
Banks
“Stellar customer service provided by Rosemary! She exceeded all expectations. Her dedication and attention to detail truly set her apart. Highly recommend Rosemary for exceptional service!”
“Went into branch to wire funds. I like they are very thorough with asking for more than just one form of ID. They were very patient with me with getting the wire information off their app on my phone. They wired the money and within an hour the receiving party confirmed they had the wire. Chase is a big bank and I'm not crazy about calling their 800 number. But the last time I called their 800 I got prompt service. I do like my chase Amazon credit card that gives me 5% off any Amazon purchases. I do know if I go into ANY branch of Chase that the people are very friendly and they will take care of my request. Thank you chase.”
Open 24 hours
245 E Highland Ave, San Bernardino
Banks
“I beg to differ with those for whatever reasons had a or even some bad experiences in their dealings with B of A.I on the other hand remember on several occasions where people in different branches went beyond their obligations to me as a customer to help me simply because of the caring people they are.For instance I once had a bad reaction to a new medication and collapsed while waiting in a long banking line and not only did the branch manager run to my assistance; but also put me in his personal car and drove me home and stayed untill he finished talking to and fully recanting what had occurred while I was standing in line at his branch.His reactions were far above and beyond his duties and obligations and treated me with joy and concern when I returned to his branch another day.To me his actions were an act of kindness and concern for another human being but went far beyond his duties as branch manager and to this day I still thank and appreciate him and B of A for their great service over the years !”
“I just visited the WF in Highlands, CA and the teller - Andrea was extremely polite, happy, and helpful. It was a wonderful experience and I appreciate the excellent customer service!”
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“I have been with Arrowhead Credit Union in Crestline for about 28 years and have mostly had a positive experience. Even though they are going through an upgraded website application change that has had some issues, I give them 4 stars because in every new application, regardless of the institution, there is always a learning curve. The only issue I ever had with my money at this institution was with some bonds I bought from them and which I misplaced. They couldn't help me recover the bonds and that was a disappointment but other than that, I have been treated with the utmost care and respect.”