“Initially, I had taken my phone to them for a broken screen/battery replacement and following the repair my front facing camera had completely stopped working, no Face ID, no picture, nothing. Obviously disappointed having paid to make my phone oddly worse, I returned to the store and was met with a stern "no returns, no refunds" policy for an issue my phone had developed in their care. After the mildly irritating back and forth struggle with employees to right my wrong, the owner had offered to replace my phone with a similar but better version, and transferred all relevant data for no additional cost. Despite the initial wrongdoing and subsequent headache, the owner had more than made up for the mistake, and made sure I was well taken care of in the end.”
10AM - 7PM
123 N McDowell Blvd, Petaluma“This was by far the easiest appointment for a service. Technician showed up on time. Repair took less than 15 minutes. The technician was kind, quick and helpful. Highly recommend”
“I've been going to this shop for odds and ends over the last few years and always have a great experience. The staff is knowledgeable, helpful, and pleasant. I can go in to look around or do an online order, which is great. We've recycled batteries, replaced quite a few different of all sizes for tons of devices and recently getting our old key fobs replaced for our truck was simple and easy. They didn't have the fobs in stock that day, but we weren't in a rush and it was only 2 days before we were back in and all set.”
9AM - 4PM
3227 Santa Rosa Ave unit a, Santa Rosa“Unbelievable customer service. Had a young man come right out to my car to help me unload. Never had that type of service before. So easy to hand over a printer that Goodwill would not take. Thank you so much for being so accommodating”
“Great service. Scott is always helpful, friendly, knowledgeable etc. I have two batteries in my 4runner with one running the fridge in back. Although it's easy to install, and included when you buy battery, it's in an awkward position, so takes a bit more time. Anyhow, everything done without hesitation, we found the correct battery to fit etc. I'll always come here when I need batteries for my truck.”
11AM - 1PM
3635 Montgomery Dr, Santa Rosa“Great service and communication. TV repair for LED replacement but not cost effective in this instance due to parts that would have to be ordered. I would use this business again for other video or audio needs simply because the Manager/Owner was knowledgeable and courteous.”
10AM - 3PM
26 E Washington St, Petaluma“is this the guy who cleaned or repaired our tank printer? over in Bel Marin. If so he did a fine job and explained that I need to keep using it and not let the ink go dry.”
1:30 - 5:30PM 9AM - 1PM
18 Western Ave, Petaluma“I've used Mobile Kangaroo Petaluma a couple of times now. Great service, really knowledgable staff. Very friendly and accommodating. I can see why they are Apple certified! Will definitely use again! Highly recommended.”
“Alyson helped me today! She was awesome, so helpful, professional and got my computer check in and sorted out to go out for repairs in less then 30 min. I was so happy I was able to have her help. She was kind, friendly and very supportive. My toddler spilled tea on my Macbook and I am hoping Geek Squad team can help repair in soon. Thank you for the great help Alyson, Geek Squad is lucky to have you!”
“Have gone here twice and Kent did a great job on both occasions. Straightforward, thorough and professional work. (FAST as well!) Lucky to have him in Sonoma county; highly recommend !”