Saks OFF 5TH is highly praised for its excellent service, wide selection, and great value. Customers often mention the friendly, helpful, and professional staff who go out of their way to assist, whether helping with decisions, offering opinions, or providing exceptional customer care. Many reviews highlight staff members like Marie, Patty, Kim, and others for their kindness and attentiveness, making shopping a pleasant experience. The store is consistently described as clean and well-maintained, with a clean bathroom and organized shopping area that makes browsing easy and casual. Shoppers appreciate the variety of products available, including designer shoes, handbags, suits, and other merchandise, often at reasonable prices. Customers frequently find what they need and enjoy searching for hidden treasures within the store. The store also offers a convenient free parking lot nearby, adding to the overall positive experience. Several reviews mention that purchasing multiple items is seamless, with staff providing efficient assistance, including help with packing and even offering to help carry items to the car. Additionally, the store’s management demonstrates strong support, with staff like Kim helping resolve issues with online orders quickly and effectively. Overall, Saks OFF 5TH is considered a top-notch shopping destination, worth the drive and highly recommended for those seeking quality merchandise, friendly service, and a pleasant shopping environment.
Great customer service,easy l loaction to find and very clean
February 2026
Five stars, just because of Asaad. A cheerful and knowledgeable gentleman. He knows what he is doing, and will handle your transaction efficiently. as for the other staff? Well... you can read other reviews about that ¯\_(ツ)_/¯
February 2026
Employees always help customers and are ready to serve whenever someone needs assistance. My last visit was a great example—when I came in to make an exchange, they were very helpful.
