Elizabeth was amazing. We had a very complicated Tax return and she helped to alleviate our fears and get it taken care of quickly. My wife and I were heard and she took great care of our needs.
This place charges too much for what you get. On top of the high cost, their employees don't greet you upon entering the business and show up late to booked appointments. Not impressed at all. For the price, you could at the very least show some customer service.
This was my 1st time at H&R block in Concord. They did a fine job, especially agent Ophelia. She did her best to make sure my Tax Forms were in order and had correct answers for all questions. I would take my taxes there every year because I felt confident in the end. They stand behind every Return they prepare.
COVID-19 Update: Whether you come in to your local Concord H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee