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10AM - 5:30PM
5441 Clayton Rd, Clayton
Banks
8:30AM - 4:30PM
325 N Wiget Ln #130, Walnut Creek
Banks
“Online/phone enrollment was a breeze with Aly B. Any questions I had, or any user error hiccups on my part, she was SUPER quick to offer assistance and help me through any difficulties.
I have not been in the physical location yet, due to distance, but if the virtual help is even half of what is offered in person, you can't go wrong with choosing them as your financial institution.”
“I used to come home from work around 245 to 3am... One night while making a left on to Davidson, I noticed someone with long hair on a brown horse, brown saddle and all . It was a quick second , had to focus on the road. I tried to convince myself that it might’ve been an officer on patrol on a horse but I’ve never seen APD on horseback’s at 3 am. . I’m not crazy I know what I saw.”
“Always clean whenever I come. Very nice iced latte, strong espresso taste and creamy milk. The seaaonal horchata drink a while back was really Good. Staff are always nice and friendly. Upstairs area is quiet and has restrooms and study area.”
“The PSCU Concord Branch is so much more convenient at its current Willow Way location. Each and every time I have gone to this branch has been a pleasant experience. The employees who work there are extremely friendly, knowledgeable and helpful. Recently I went in to wire a large sum of money to a financial institution in the EST time zone. I was running a little late and wasn’t sure if I was going to get the wire off in time to make the 4PM EST cutoff time. Branch Manager - Robin worked promptly and efficiently to get the wire off in time. PSCU has been a great banking institution for our family for 30+ years!”
Open 24 hours
3126 Oak Rd, Walnut Creek
Banks
“I come here often, was stopping for the honey lavender latte which is one of my favorites. I saw the spiced cardamom latte, and it's as delish. The service has been great too. It's a nice large size cafe 2 floors to sit and read or work.”
9AM - 5PM
742 Bancroft Rd, Walnut Creek
Banks
“You have a wonderful employee at the Walnut Creek branch. Angela has been a great help to me in dealing with my partner's estate. His son was the beneficiary of one of his Provident accounts and Angela helped me navigate necessary details to ensure the transition went smoothly. She was able to tell me how to handle the transition when I was still in shock from his passing. Her calm, cool manner helped me with the situation. I so appreciate you having such a delightful, knowledgeable employee. She is a jewel!”
9AM - 5PM
2507 Somersville Rd, Antioch
Banks
“I came to open an account and it took me 30 minutes, the service was excellent and the best thing is that they have no fees, Anthony Vannucci provided us with excellent service!”
10AM - 5:30PM
25 Crescent Dr Suite 13C, Pleasant Hill
Banks
“I cannot express enough gratitude for the exceptional service I received from Jonay at Travis CU while navigating through some banking. From the very first interaction, Jonay exhibited unparalleled professionalism, coupled with a genuinely caring and attentive attitude that made all the difference. Jonay went above and beyond in every aspect, ensuring that I was fully informed and comfortable with each step of the process. Her expertise and insights were invaluable, providing clarity and simplifying what can often be a complex and daunting task. It was evident that Jonay is not only deeply knowledgeable but also truly dedicated to the well-being and satisfaction of their clients. What stood out most was Jonay's ability to listen and understand my specific needs, offering tailored advice that perfectly suited my situation. She displayed remarkable patience and empathy, addressing all my concerns with thoughtful and comprehensive responses. It's rare to encounter someone so committed to delivering excellence in customer service. Thanks to Jonay, I felt supported and confident throughout the entire process. Their efficiency and diligence ensured a smooth and swift completion of my banking, exceeding all my expectations. It's clear that Jonay is a tremendous asset to Travis CU, embodying the values of customer care and excellence that make Travis CU stand out. I am thoroughly impressed and deeply appreciative of the outstanding service provided by Jonay. They have not only earned my utmost respect and gratitude but also my loyalty to Travis CU for any future financial needs. Thank you, Jonay, for making this experience so positive. Your dedication and hard work are truly commendable, and I look forward to recommending your services to others.”
“I had the wrong location I apologize. This location is awesome. Always nice and great service. I go here instead of the other one. They've done great during COVID even! Can't beat it!”
9AM - 5PM
1600 Contra Costa Blvd E, Pleasant Hill
Banks
“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”
10AM - 4PM
1111 Civic Dr, Walnut Creek
Banks
“i had a payment set for the 14th of july with a customer service rep to be taken out of my account.i called mechanics bank the day before and told the customer service rep i was not going to be able to make the payment until the following friday , The rep set me up with different arrangements and set it ** in her computer to be paid on the 22nd and when i woke up this morning even though i called the day before they still ran my payment through my bank . This is the problem with having different people taking care of multiple accounts . No one at this company does what they say but its always being told that this conversation is being recorded . Thats a joke they dont listen . I had the pleasures of speaking with 2 managers that also couldnt answer my questions why? do you guys listen to your clients . Well in my opinion this bank ***** and there reps dont listen . and their managers on duty dont either . pretty funny how they can take your money on second and now i have to call my bank dispute the charge and play the waiting game .They give excuses why they cant refund your money . Well alls i got to say to future buyers is Find a different bank to finance your loan with this bank lies and dont help you when they s**** up”
“Each time i get an emergency case needing an urgent assistance, Kaiperm does not fail to meet my needs and expectations. Instead, they exceed all of that. I have not had any bad experience with Kaiperm. Their service is by far the best!”
“This branch has been so amazing to work with. I opened a business account my old bank wouldn't. They save me time with their excellent service. Guide me to the right loans, accounts that might benefit my needs. Ive been with another bank for almost 40 years and never received the attention that Concord BBVA gives. I took them all a xmas gift today, Im so thankful for their help every month.”
“I've had nothing but great service with this branch. My account was hacked - not due their fault - and they were able to get me hooked up with a new account that same day. Everything went very smoothly. My ONLY issue is their hours. Anytime I want to go into the office, I have to take an hour from work. I wish they would have at least one day a week where they were open until 5 pm. Maybe adjust their hours to be from 10 am - 5 pm. That would be very helpful.”
9AM - 5PM
1900 Grant St, Concord
Banks
“Ingrid is incredible to work with! She’s incredible. Her knowledge of business banking and personal banking is unprecedented!If you want the type of banking love like Norm gets at Cheers, Ingrid is your Sam Malone.”
10AM - 5:30PM
2721 Lone Tree Wy, Antioch
Banks
“Good financial facility to do business with they're always kind, professionaland polite.The look on their faces if you jokingly say that was rude, gets me everytime, but puts a smile on both are faces in the end. They take pride in customer service for sure! I'm a member since 2017.”
9AM - 5PM
307 Diablo Rd, Danville
Banks
“The best bank in town. The most friendly staff who actually care about their customers. It's the small town bank with a huge worldwide backing of BNP Paribas (very helpful when traveling in Europe and Turkey).”
10AM - 4PM
4195 Blackhawk Plaza Cir, Danville
Banks
“I went to bank few days ago regarding my savings account and Mr Ibrahim helped me a lot. He was very professional, polite and helpful looking forward to work with him in future as well.”
“I have been going here all my adult life, my mom worked for the county and that’s how I got it (u use to have to be referred). All my children now have accounts here, car loans here, we have moved with them, had their name changed with them, etc. I honestly feel they’re part of our family. I have NEVER had bad customer service. I have had employees go above and beyond on many occasions. I do not particularly like this current location (BUT I love the current employees in there at Century Blvd) however I do much of my banking through the app?. You all are doing a great job and I appreciate each one if you!???”
10AM - 5:30PM
2095 Diamond Blvd Suite 115, Concord
Banks
“My person teller by the name of Joseline So Very THANKFUL for her compassionate. Gesture bec she know n I know how to have a dwindling amount in my bank account and can’t even withdraw any money.To STEPHEN the manager or lead who gets up to help me in opening the door bec I seems normal in my gait but I’m trying to hide my arthritic limb. Thanks to these very good staff !”
10AM - 5PM
310 Hartz Ave, Danville
Banks
“Patricia Vallejo was very professional, knowledgeable and extremely helpful throughout the application process. Communication was excellent. She went out of her way to answer all our questions right away even after business hours. Patricia's expertise and positive energy just made the whole process incredibly smooth and on time. We can't thank her enough.”
10AM - 6PM
1390 Willow Pass Rd Suite 100, Concord
Banks
“This place is like family to me this is the oldest credit Union still opened because they know what they're doing ! Edgar Nunez is the assistant manager ...he rock and rolls.. he is number 1 Edgar is an ANGEL from HEAVEN ♥️”
“I had a surprising and pleasant experience to welcome the expertise, knowledge and competency of Mr. Kevin Schwartz , the general manager of this branch , who personally was able to handle and resolve a confusing issue with my trust fund . Thank you Mr. Schwartz!”
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“The staff at both the Clayton and Concord office have always been super friendly and helpful. There leading team is always professional and prompt. I can depend on Travis for my borrowing needs.”