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December 2023 by sam j
Highly recommend. Dale was very helpful and generous with his time. I got the sense he has this shop purely for fun and selffulfillment, as he certainly didn't care about trying to charge some crazy amount for everything like we've experienced at other bike shops.He troubleshooted and fixed an issue with our bike for free.He definitely has a personality, and it shows, and that's part of the appeal.
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October 2021 by Cassandra Armstrong
Dale is the man. For affordable bicycle repair or tune up, to get a fair price for your bike. AND he's vaccinated and wears a mask and expects his customers to wear one as well.
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October 2021 by Carlos Guy Vidrios
At this bike shop, the tech was very helpful, I aways take a bike ride late at night or early in the morning. This morning, on the way home. I blew a tire, and I see a pinnail and had to walk back home. I took it a part to see a nail through the tube. I put 90 95 psi replaced the tube put 80 psi make sure the tire would not tear. Went to the bike shop he put 90 psi said good to go Appreciate all your cycling your buddy Mr Carlos Guy Vidrios back to san gabriel
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July 2021 by Carlos Vidrios
At this bike shop, the tech was very helpful, I aways take a bike ride late at night or early in the morning. This morning, on the way home. I blew a tire, and I see a pinnail and had to walk back home. I took it a part to see a nail through the tube. I put 90 95 psi replaced the tube put 80 psi make sure the tire would not tear. Went to the bike shop he put 90 psi said good to go Appreciate all your cycling your buddy Mr Carlos Guy Vidrios back to san gabriel
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May 2021 by Aaron Baker
These negative reviews are shocking, Dale is the most helpful and friendly guy you'll meet. He refurbishes old bikes and sells them at a fair price. He's always been super up front and helpful when we've bought bikes. He gives bikes to kids for free (we've been given a couple and have brought in our old kids bikes for him to pass them on), and has serviced my bike I got from him for free multiple times.If you are a local, he's the best!
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April 2021 by Tony H.
I've passed this charming little (probably the smallest in the world) bike shop on many occasions over the years and would stop and check out the bikes from time to time but it wasn't until I noticed this beautiful vintage specialized mountain bike displayed for all of Foothill Boulevard to gaze upon that I really experienced what Dale and their bike shop had to offer. Dale was friendly, and pretty mellow, we chatted a bit about their unique bike shop and they mentioned to me how they donate kids bikes to the little ones that need it and will check out and possibly buy used bikes so I brought him over my 2006 Raleigh road bike and he offered an amount that was fair and I picked up that specialized mountain bike I was so charmed by. All the bikes he has on display are ready to be purchased and he makes sure that all components are in working order. Couldn't be happier with the experience, I think some reviews on here that are negative are people who expect a bubbly and overly excited customer "service" experience and are putting those unreal expectations onto a business owner they know nothing about so my advice is- if you want to check out some used bikes at solid prices or get your bike tuned up by a knowledgeable bike mechanic then check out The Velo.
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April 2021 by Wes Eastin
This guy’s is full of it. Sells old bikes for cash and promises free service, good luck with that. He will share an abundance of weird stories about who “really” killed Nicole Brown Simpson and so forth if you ask.
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February 2021 by Sammie Malesci
Called and asked if they sell a chain breaker a while ago. Guy on the phone acted like I was stupid to even ask. You're a bike shop why would it be crazy to have bike tools to sell. It was pretty funny he had attitude over a simple question.
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January 2021 by Christy M.
Super experience here over several years. The small business owner Dale has put together four bikes for our family. My husband and I have both worked with him, and he has always been friendly, easy to work with, punctual and knowledgeable for what we need. Before trying Velo, we had taken a small kid's bike to a larger operation in town to get fixed. They charged us and never fixed the problem. I feel like if Dale couldn't fix it, or if it was going to cost more than the bike was worth, he would tell you. He gave us some registration cards for our bikes so that we could identify them if they were stolen. To top that off, he's very thoughtful about social distancing and masking during covid. Our experience with this shop has been a win all the way around.
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September 2020 by Gary Gushue
I needed a part for my daily cruiser guy had something close & it worked. Just not understanding why they say guy is rude & unhelpful. I had no issues & i live in the hood (ontario) or like some would say ghetto. Don't hate appreciate what you have & respect others & you will be fine.
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August 2020 by Michael Sager
Dale did a fantastic job tuning my bike. The Shifting is perfect on my Di 2 system.
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July 2020 by Rajnesh S.
My 4 yr old was not able to ride his bike after I took it apart and couldn't get it back togetherDale offered to fix it for free right away so my little boy can enjoy a day in the parkMuch appreciated to your kindnessRaj
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May 2020 by Michael M.
Total flake, B. S.-er n strings you along. The OWNER (Dale) Was supposed to pick up my bike that night for a 2-3 hr repair over the weekend n I didn't hear from him for 4 days. Set up a second time to pick it up n he flakes on that one too.
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April 2020 by Tessa Bowman Klarin
Such great work and service!
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March 2020 by Araceli C.
Very Nice, i like the attitude & the way the owner attended us.. Thank you so much God bless!!
