Credit Unions in Citrus Heights, CA

“This review is based on my experience with Russell Chester.My husband and I have been members of SAFE for 13 years and have never had a single issue banking with them until last week. We both made numerous attempts to have our issue resolved, and we were told by several people that there was nothing they could do to help us.I made one final attempt to have our problem resolved…… and I’m truly thankful I did. Russell was not only kind, but he went above and beyond to come up with a solution to our problem.SAFE would do well to hire more people like Russell…… people who actually care about their customers and realize that those customers have entrusted their hard earned money into the hands of this Credit Union.In times like these, every dollar matters to people trying to support their families, pay bills and make ends meet. Russell, thank you for recognizing that.”

“I lost my card and as I walked in the door, I was greeted with appreciation. The small line and awesome customer service received, made this Halloween Day special. They brought the spirit and joy out. Fantastic and comforting environment. Thank you.”

“I will say that many credit unions have more of a family-oriented atmosphere than the big name financial institutions such as Bank of America, Chase, and Wells Fargo. And "SAFE Credit Union" is no exception. Based in Folsom (where their headquarters are) and serving the greater Sacramento area as well as Yuba, Sutter, El Dorado counties and parts of the Bay Area, this has been my go-to place dating back to the late-2000's. The location I am focusing on is directly on Madison Ave. and adjacent to San Juan Ave. in Citrus Heights. This location does have a drive-thru ATM machine as well as a single walk-up ATM machine outside. They do provide ample parking from two separate entrances. Once inside, the interior of this credit union is quite open and spacious. There are several areas where you can sit and wait as well as a respectable amount of cubicles where many of the bankers provide questions on loans (personal, student, home equity, vehicle) as well as mortgages, money market, and IRA's. The area where the tellers work is also spacious while the line moves rather quickly. Some of the major advantages that this credit union offers is free checking, no ATM fees at non-SAFE credit unions, low interest credit cards, and overdraft protection. I've taken out several loans where the monthly payments have not been too expensive which is a huge plus. Their mobile app is also very handy where you can transfer money with ease while navigating through all your accounts. All in all, "SAFE Credit Union" is an above average place to serve all your banking needs. My rating, four stars.”

“After having my job interview today and had another job, I came in to golden one because my account had some issues with it that needed to be fixed and the gentleman who assisted me let me know that it might be a little bit of a wait because people were busy and so he put me on the list and I was healthy for the time that was estimated which was very awesome. The lady who assisted me today today the banker, Britney was very friendly listen to all my concerns and gave her recommendations and ultimately, we decided that it was best to close my old account since I was having issues with it and start a brand new one fresh everything fresh new account number and everything The whole process took about almost an hour, but she listen to all my concerns give me her recommendations was very nice we even talked about you no plans for the summer and she was also very knowledgeable with what I would need for my financial needs. Made me feel like he's after what had happened last week basically a bill that I normally have coming out of my account was trying to come out for $229 which I've never had that much come out of my account and put my account in the negative didn't get in getting a little bit of anxiety because I was like oh my gosh I just didn't have that money in there to cover that so it got resolved but after that, I was just like OK time to get a fresh account let's make it new, so where there won't be any more issues with this end. I left her today feeling at ease that my concerns were addressed and resolved. Britney was very awesome and made me feel better about the whole situation since I was not happy with golden one for a little bit now I feel better about everything everything I address my concerns was all resolved today. I highly recommend this establishment for anybody looking for a new bank. They are awesome friendly and will make you feel better about whatever concerns you might have Britney you were awesome. I appreciate everything you did and taking the time and listening to me. You made me feel a lot better by everything so thank you so Much. I will definitely going back again very soon next time I'm in the area I am in the area since I don't live close by thank you again. Have an awesome week and thank you for all the help :-)”