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“Wonderful owners and staff. Very professional and friendly. Not sure how but they even remember my mailbox # every time I go (because I can never seem to remember it! ;)”
“Theee best customer service. I needed a Uhaul to move some boxes from my house. None were available for the day I needed it. Michelle went above and beyond to get me one on the day needed. Best place for shipping and Uhaul needs. Thx again guys”
7AM - 12AM
621 I St, Chula Vista
Shipping Centers
“I've used this location several times, sadly for printing funeral programs and collage posters for loved ones. The outcomes on all these projects have been beautiful work. I normally layout my projects myself and use them for printing only, and they have called me if they see any issues prior to the job being printed. Sometimes the lines waiting for customer service are wonky, but overall I appreciate this location. If you search online, you can usually find a code for a discount.”
“This is one of the cleanest stores and helpful. The employees go out of their way and take the time to help you with your project or shipping. Great location also!”
“I had an amazing experience at this UPS Store, all thanks to Aaliyah! She was incredibly helpful and went above and beyond to make sure all my needs were taken care of smoothly. Her customer service was outstanding, with a friendly attitude and professional approach that made the whole process seamless. I actually have a UPS Store closer to my house, but after such a pleasant experience with Aaliyah, I've decided to come to this location from now on. If I could give 100 stars, I would! Highly recommend this store and Aaliyah’s exceptional service. Thanks again!!!!!!”
“David was extremely helpful. I had some items I needed to print. He guided me through the process and was able to help me get it done fast even though the store was about to close.”
“If you need to ship overseas then they are affordable and timely. One needs to be patient when trying to call them. Roughly takes about 8weeks for your box to arrive.”
“Staff is wonderful, taken pictures for passport have items notarized packages delivered to my box, every single time great service. Been a customer for over 27 years would highly recommend.”
“Mariel was extremely helpful with the information I needed for my business and she has a great personality. Could have been stuck in the store talking with her all day if I didn't have other things I needed to get handled.
Keep up the awesome work Mariel!”
“I’ve been using this postal annex for over 10 years. They have everything. I’ve personally used the following services:
Shipping items
Printing documents
Printing pictures
Scanning of both for emails
Notarizing so many times.
I will continue to support this postal annex.”
“I have had a box with this branch for so many years I cannot remember. From the beginning, all the employees including the manager have been polite, helpful and have gone above and beyond whenever required to assist me with anything I needed. I have been out of the country with no knowledge that my box had expired and they took every step possible to contact me and to assure that my box did not cancel without informing me first. I would like to say at a time where customer service seriously lacks that I am proud to be a client at this branch.”
“I was attended by a nice young man who was very kind and attentive. I was in and out in less than 5 minutes. Would highly recommend for those who need a pick-up spot. They offer pick-up only. You can no longer drop off at this location.”
“I’ve been using them for over a year. I Guess i cling on people. They’ve always been nice to me. I have to admit it’s feast or famine there. But service is great. I always have great saying about them! Love it!”
“I sell collectable cards and love going to this location. The staff is always accommodating and nice, and i've never had any difficulty receiving or sending packages. Note; these are expensive items too, always in the $500+ range for a couple cards.Sad to see the care the post office gives be scrutinized by the rare few with strong negative opinions.”
“I don’t understand why people leave reviews on this site as if they were reviewing the entire UPS corporation.This ‘customer center’ does great as a customer center.The staff at the desk is amazing and I’ve been going there for about 6 years 1-2 times per month without a single hiccup.”
“Kinda rude... the guy left the young special needs lady waiting so the other lady helped her. SMH. The DON'T DO RENEWAL! Let's see if this young last helps me and I will up my stars. She was a lot of help At first she looked like she was about to dismiss me but she grabbed my stuff checked it she was amazing her name is Kathy”
“My son had an appointment on Friday at the end of the day for passport renewal. Unfortunately, he didn't have all of the required I.Ds because he is in the process of getting his license. I then had to step in as a parent and fill out a separate paper but since I was not aware of this, I also didn't have a second ID. I couldn't go home to get it because they were closing already so she asked us to come on Saturday at 8:30 am. And she wrote her name on the paper to remind herself that she would help us our. We went as told with everything ready and once again, she was very polite and patient. We did complete our renewal process.THANK YOU Katiuska for all of your help! I hope everyone get helped by her, she was awesome and seemed to enjoy her job!”
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“I’ve rented a mailbox at this location and have used them for most shipping needs for the last 3 years. Every single employee at this store is friendly and smiling. I can’t think of a single other place that consistently has this level of service.”