RAW Wheels & Tires is known for its exceptional customer service, primarily thanks to Shauna, who is praised for her helpfulness and dedication to customers. Many reviews highlight her ability to understand customer needs and guide them to the right products, making the shopping experience enjoyable. Customers appreciate her friendly approach and willingness to go out of her way to assist them. However, some reviews mention a contrasting experience with Angel, who has been described as arrogant and combative, particularly when dealing with criticism. Despite this, others have noted that he provided good assistance during their visits. Overall, most customers express satisfaction with the services received, noting the friendly atmosphere and fast service. Many have returned multiple times for tires and rims, indicating a strong level of trust in the business. While there are mixed feelings about certain staff members, the positive feedback about the overall experience suggests that RAW Wheels & Tires is a solid choice for tire and rim needs.
