Computers in Chino, CA

“I went in to upgrade my phone from the fold 3 to the s24 ultra after having two failed attempts at two previous Best Buy locations. 1st location (Eastvale) said they had the phone in stock. They proceeded to log in to my account and then telling me they didnt have the phone in stock. So I drove to the next nearest location that had the phone in stock. The second location (Riverside) had the phone in stock but were not able to access my account because the 1st location locked it. The lady at the second location didn't do anything to try and unlock it or even call verizon. Then she said she had to leave. So visited this Best Buy in Chino, CA the next day and was helped by David. He was amazing! Great customer service! Explained everything to me from different plans to trading in my old phone. He was even able to access my locked account and access my nonworking phone. I am very satisfied with his service, he went above and beyond to help me. I Will definitely be going back to this location eventhough it's a longer drive from me. Thank you David!”

“I went into this computer store in hope to find a gaming pc for my son, not only was i pleased with customer service I received upon entering the door. I genuinely felt like the care I received from them and what i was looking for was beyond normal customer service skills. Not only did they help me find the PC i was looking for ,but was willing to do a diagnostic on my phone for a great price telling me what was wrong with it…. All around a 9 out of 10 store, and will be returning again”

“Switched to ASRock motherboards a few years back and they have treated us well. Recently had our first hiccup - a dead memory channel on an X670E Steel Legend board. It had been purchased last Thanksgiving, so it was well within the three year warranty. We opened a case with tech support and did some basic troubleshooting to rule out the memory, CPU, and other peripheral hardware. This debug did indicate the motherboard was at fault. We registered for an RMA through their system and followed the instructions. The process took ~2 weeks until we received a replacement board, which is now running well. All of the original hardware is installed and dual channel memory is operating as desired. The customer service team was both helpful and responsive. Thankful for the support and assistance received from them.”