Big O Tires in Chino provides honest, worry-free tire and auto service, with customers strongly recommending the shop. The team is known for legendary friendly service, with staff described as extremely personable, professional, and helpful. They are very knowledgeable and handle every interaction with care and empathy. Customers appreciate the straight talk about services like tires, brakes, and maintenance, noting the workers are very transparent on what needs to be fixed and the cost, so people never feel taken advantage of. The service is both expeditious and accommodating, with the team working very fast. They can accommodate customers on a moment's notice, even late in the day or right before closing. The experience is consistently seamless and pleasant. The shop offers early, late, and weekend appointments, along with free alignment checks. They carry major tire brands and provide a wide range of auto services, ensuring customers don't get slowed down by a check engine light or a flat tire. The overall environment makes customers feel safe and respected, with the entire team oriented toward helping and keeping people safe on the road.
Extremely professional, knowledgeable and explains everything in detail that's easy to understand. Services are completed in a timely manner, that's why I keep coming back! Thanks Big O Tires!
July 2025
Absolutely loved the expeditious service provided this past week. I had my car dropped off in the middle of the night and was checked out first thing in the morning and car was ready for pick up a few hours later. Staff at this Chino Hills shop was very knowledgeable and professional! Strongly recommend Big O!!
July 2025
Thank you Fred for your assistance today. you were very professional and respected my needs for my vehicle. Big O tires great job with Fred.
