CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. The company offers both lab testing and rapid testing, though high demand may cause lab delays. Customers praise the wonderful team at CVS, from the front office to the pharmacy. Employees are described as extremely helpful, kind, and polite, offering assistance and ensuring a pleasant in-store experience. The store is praised for its organization, cleanliness, and convenient 24-hour availability, as well as the self-checkout option and regular coupons that help customers save money. Customers who have used the COVID-19 testing services are impressed by the professional and efficient staff, as well as the quick turnaround of test results, despite the busy environment. Overall, CVS is recognized for its excellent customer service and reliable, convenient offerings.
The white Karen cashier pretended to be hard-of-hearing when we're just talking about what phone number we were going to use, and I personally felt very disrespected in this exchange as someone who has lived more than 20 years in the US.
March 2024
Go to target instead! Came a few seconds after 130 to tell me they are closed. Pharmacist Kevin lo is RUDE! Was rude twice! Came back and they said they couldn't find it because they can't spell! When it was ready another person still couldn't find it ! They also don't price match their site. NEVER COMING BACK.
March 2024
Waiting time to drop off a prescription way too long. They are not making any eye contact with the people in the line. Utter disrespect to people and their time.