CVS is a 24-hour emergency store described as very organized, very clean, and convenient. The team, from the front office to the pharmacy, is wonderful, with staff noted as extremely helpful, kind, polite, and professional. Customers feel a connection and receive awesome customer service, including help at the self-checkout. The store offers lab and rapid coronavirus testing (COVID-19) for eligible individuals, with staff being efficient and providing a good turnaround rate for results despite high demand. It is also a reliable place for quick services like photo printing. Customers appreciate regularly receiving coupons that help them save a lot.
The white Karen cashier pretended to be hard-of-hearing when we're just talking about what phone number we were going to use, and I personally felt very disrespected in this exchange as someone who has lived more than 20 years in the US.
March 2024
Go to target instead! Came a few seconds after 130 to tell me they are closed. Pharmacist Kevin lo is RUDE! Was rude twice! Came back and they said they couldn't find it because they can't spell! When it was ready another person still couldn't find it ! They also don't price match their site. NEVER COMING BACK.
March 2024
Waiting time to drop off a prescription way too long. They are not making any eye contact with the people in the line. Utter disrespect to people and their time.