Harbor Freight Tools is recognized as America's #1 Tool Store, boasting over 1,500 locations nationwide and serving more than 75 million customers. The store is well-known for its extensive variety of tools at unbeatable prices, including automotive tools, power equipment, storage solutions, and more. Many customers appreciate the range of options available, from super cheap items to higher-quality tools at medium prices. Popular purchases often include work gloves, which are considered fantastic buys. While some customers have expressed initial skepticism about the brand, they have come to appreciate the value offered, particularly with the availability of lifetime warranties on many tools. The store attracts many shoppers, and parking can be challenging, but the diverse selection and affordability often outweigh these concerns. Customer service experiences vary; some shoppers have noted helpful staff who provide assistance and share money-saving coupons, while others have encountered less favorable interactions. Overall, Harbor Freight Tools remains a go-to destination for tool users seeking quality products at low prices, with many customers frequently returning for their tool needs.