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“Joseph and Brian were very helpful and patient with my family and our questions. We were able to upgrade our phones and feel confident in our purchase thanks to these gentleman. I highly recommend this facility.”
“I initially went to the AT&T on South Street by Cerritos Mall because I was in the area.. they were so unhelpful and you can tell just trying to make a sale without caring for my needs. I ended up leaving and coming to the one on bloomfield. I usually only come to this one and I always have a great experience. Carlos greeted me right at the door and asked what he could help me with. I had alot of changes i wanted to make, and alot of questions on how and what i should do. Carlos was not only patient, but gave various options and you can tell me was there for my best interest. Representatives like Carlos at the bloomfield AT&T will always be the reason im a valued customer and will always be back!! Thanks again Carlos, you truly are the best!!!”
“Came in wanting to upgrade one of the lines and ended up getting more things. Brandon was helping us and was very understanding when we kept adding things to buy after the last transaction.”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“Terrible customer service. Manager does not care about his customers. The screen protector they applied that I paid 40 dollars for keeps getting air bubbles. Manager fault out tells me there's nothing they can do. No refund, no replacement, nothing. Do not buy from them. They are scammers.”
“Order to microwave online. It was ready for pick up in no time. Upon arriving we notified them we were in the parking lot and they brought it out to us in less than 5 minutes.”
“Best experience ever the lady who helped us show us the different plans we can get with her. She was very polite. Nice. Also efficient. Her name was Perla and she was straightforward with her information. Being honest, it was so easy to shop a new Internet service. PERLA GREAT CUSTOMER SERVICE if you’re around ask for her she’s so honest and clear we got a new plan within 20 minutes! Walkout with new equipment great price and great service”
“I talked to Nigel( might spell name wrong) after being kicked out a TMobile for trying to settle a bill and a long talk with Costumer service. He took care of me. Thank you.
Warning
I settled bill at this location. Other store manager refused dealing with me at all. Refused to take call of customer Service Tmobile team to resolve issue. Never got kicked out of a store over bill problem and lost pin. Very upset about being kicked out. Do not go to TMobile at Cerritos Town center in California they might just kick you out so they do not have to deal with your TMobile problems.”
“Make sure u check your receipts/ I didn't of course until I noticed the total was higher than expected lol.... Obviously I took a look and 4 packages of valentines candy rung up as regular price. So I came back, luckily I hadn't even gotten in my car yet so it was easier:) Anyway there was no waiting at customer service desk and was helped right away. I haven't been to this target location.... Lots to see always good selection of cute items and well clean and organized.”
“Ben helped me with my privacy screen attachment and was super friendly. I bought the lifetime replacement a year ago and have used it four times now bc I’m careless with my phone and always drop it. This spot saved me.”
“At first no one wanted to assist me, the majority are classy and elitist, that is, you already know that they look at you askance, but I congratulate David González for his attention, he was very kind and considerate of the language barrier, he knows very well about the product and offered me excellent service.”
“I was impressed today for a couple of reasons. I now see how remodeling inside has helped the store. It seems organized and clean. To top it off, the woman in front who checks receipts was very good about returning something to me on the way out of the door. At first I thought I did something g wrong. I offered her something because it was very nice of her to get my attention the way she did. She has been at this Wal Mart for a long time. I wish I had gotten her name. I will return.”
“I would like to begin by saying I had a horrible experience in a corporate Verizon store in Downey that made me want to leave Verizon as a customer And from all people a manager. I walked into the Cerritos location and was met by yet another Manager who on my eyes deserves a promotion. I explained my situation and Ricardo was more than happy to help me. I didn't have the device I needed to return with me so he told me to just bring it in and he would be more than happy to help. I did indeed come back the next day. But by that time I decided I really didn't like the way I was treated and told Ricardo my apologies, in spite of what we spoke of yesterday I've decided I I would no longer like to be a Verizon customer. He expressed his sincerest apologies and went about trying to disconnect my service. He was extremely patient and very understanding and empathetic to the situation so much so I decided to keep my service with Verizon, and I truly believe if it wasn't for Ricardo, I would not have done so. I wanted to Thank him for being so kind it went a very long way. I will never return to the Downey location under any circumstances but Ricardo and the Cerritos location was able to help keep a customer.”
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“Ethan was very quick at assisting me and took his time explaining the differences between the screen protectors. I was pleased with his kind approach and his ability to quickly install and replace screen protectors for both of my iPhones. This is my second time buying with a new phone, my last phone screen protector never cracked during the 3 years I had it even after some harsh drops.”