The gentleman that helped us was great!! The business doesn't hire enough people...2 hour wait!!! I guess Verizon isn't making enough money.
September 2023
So profit driven that the customers are an after thought. I went in to maintance the phone and get the headphones repaired that came with the phone, their response essential was, we can't help you.
January 2023
Worst service ever! Sales associates spent more time talking at the front desk or disappearing into the back room. Spent about 1.5 hours waiting for assistance.
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