Cell Phone Stores in Capitola, CA

8 locations found near Capitola
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“Nice folks and friendly environment but they don't offer much advice, it's cheaper and more informative to deal with the website. No origination fee on the website.”

4.6 Superb47 Reviews

“Amirah was so helpful. She was friendly and helpful and quick. The last time we were at a T-Mobile we spent hours there getting a phone replacement. This was such a pleasant experience! Thank you Amirah!”

4.4 Superb24 Reviews

“Great service and rapid response at the 41st avenue location in Santa Cruz , Ca! Quite helpfuland informative staff ! Mario, the store manager , rocks the house !”

3.7 Good24 Reviews

“Micayla was amazing and took great care of me with the perfect suggestions and complete phone transfer support! She gave me the best phone buying experience ever! She is awesome! I’d return to this store knowing she works there! Professional and helpful with a pleasant demeanor!”

3.5 Good104 Reviews

“So I went there to assist my mom in getting a phone. Not only did they go above and beyond to gain her as a client, they also helped with the transition in contacting the correct personnel at the other carrier, who she was leaving due to bad service, to help get the codes she needed for transfer. Many companies these days aren't taking those extra steps, yet Metro employees did today. Great job! I know it can be challenging to work with some clients who may not be so tec savvy but they did it with grace and patience. I know my mother, as a senior felt supported and like I steered her into a better plan.”

3.4 Good11 Reviews

“I was visiting Santa Cruz and my phone screen was damaged. They were quick to help me get a new phone and suggested going to the fix station down the mall from their location.”

3 Average5 Reviews

“I came in on a Friday morning at opening and there was several people waiting with me. When the doors opened the staff got everyone checked in quickly and without issue. I waited my turn which took 15 minutes but the staff was all helping someone and it wasn't that bad of a wait. Francisco helped me and we ran into several annoying tech issues with transferring my old phone to new phone. Francisco was friendly and helped several people during my phone updates and reboots. It was an annoying process but most everyone I saw working with customers was kind and efficient. It was a lovely experience and I think Francisco gave great service very professional and very personable.”

1.7 Poor19 Reviews

“Okay, my experience was honestly torture. We waited for something like 5 hours to deal with our plan. But I still want to give a good rating, the employees working there did EVERYTHING they could, fighting through a system that did not want to cooperate with them, I give 5 stars for the employees and minus one cause the system they have to deal with isn't great”

2.4 Poor141 Reviews

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