Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help customers save money. It offers hassle-free returns and free store pickup to make shopping safe and easy. The store carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items to decorate the home, all designed to fit different personalities and budgets. Many customers report a great experience with friendly and efficient customer service, especially when making Amazon returns, which are often quick and sometimes come with a coupon. It is seen as a great place to buy and save money on items like Nike shoes and workout gear at affordable prices. However, some aspects receive criticism. The Sephora section, in particular, is noted for sometimes having unhelpful staff, items out of stock, and rude customer service, which has driven some shoppers to other stores. Additionally, a practical complaint is the inability to check a Kohl's card balance or pay a bill in the store, as there is no courtesy phone provided for this purpose. Despite these issues, many find the updated store a pleasure to shop in and value the positive return experiences.
Clean and lots of clothing and household appliances, make up and shoes.
July 2025
Love Kohl's. Love the sales, Kohl's Cash is really useful, especially when your stack em with the 15%-30% off deals. Staff in the pick-up area are great!
June 2025
The customer Service was excellent. Fast easy and courteous
