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6:30AM - 3:30PM
420 Kennedy Dr, Capitola
Hardware Stores
“They had everything I wanted for my lawn work needs. It was all reasonably priced. The staff was super friendly and checkout was easy. They even offered to take things out to my car. Great customer service!”
“I find shopping this hardware store to be an absolute pleasure, especially compared to HD. They always have the stuff I need. I love the screw and fastener bins. Most importantly, there are always knowledgeable sales associates on the floor. You can't get this experience at the big box chains.”
6:30AM - 4:30PM
180 El Pueblo Rd, Scotts Valley
Hardware Stores
“Reed and his team are the best! Personalized service in this industry is a rarity but Central Supply really do their best to embody this spirit which always makes my experiences with them as a customer rewarding! I trust them with all my needs knowing they will give me the best advice and professional consultation possible!!”
“Came in to brainstorm how to MacGuyver a fire pit cover for camping nearby. I felt like everyone in the store WANTED to help us figure it out. Props to the whole crew for taking care of us :)”
“Great customer service and very knowledgeable staff. I go here whenever I get a chance. They're very understanding of errors on the customers part. Many times, I buy something, go home, realize it doesn't fit and bring it back to get the right size or part and they let me do that!My dog loves this place too - she gets a treat every time!5 stars+”
“Love San Lorenzo lumber. Staff are helpful and, importantly, knowledgeable and friendly. Found exactly exactly what I was looking for without wandering aimlessly through a maze of aisles.”
“I want to compliment Sarah (Manager) for the above and beyond service she provided me. I was asking for a receipt for tools I purchased in 2021 as I had a problem with an EGO battery but didn't have my receipt. Sarah spent a lot of time and effort looking up my transaction which was actually from another Santa Cruz store. She was extremely helpful, finally getting me to the Corporate customer care center to pursue it further. Once there I spoke with Donna S who again gave her all trying to help me get a receipt. She even called to the store I purchased from and worked with a gentleman there (Adam I think). Unfortunately, given the years past they weren't able to provide the receipt but Donna S sent me a transaction report that showed the purchase. All in all it was a very good experience which I very much appreciated. My thanks to all involved! Go ACE!”
“Maybe the best customer service I've ever received. I was in a flood of decisions when I arrived and wound up having such a nice chat with Shannon, who helped solve all of my indecision!”
“I’ve had nothing but great positive experiences with everyone who works here. Always getting the help I need and almost always find the products I’m needing. Recently, I received help from Ellie who’s customer service was absolutely amazing! I felt very lost finding a particular tool and she went above and beyond to help me find the best solution, all with kindness and patience. Thank you Ellie! :)”
“One of the long-standing "traditional" style hardware stores in the Santa Cruz area. They always seem to have sufficient help that is ready to offer assistance.”
“Couldn't find anything I needed at Home Depot or anyone to help me. Realized San Lorenzo Lumber was right across the street so I ran over. My experience there was the opposite in every way. Friendly greeter at the door pointed me in the right directly. Knowledgeable sales person was there and led me to exactly what I needed. Next time I'll shop San Lorenzo first and skip Home Despot!”
“It's like Disneyland for cheap Dudes like me. Seriously, he has a ton of shtuff used tools and also a little bit of new. Good people good conversation. I overheard Drew saying something about beating someone off with a hammer. I thought to myself, man i'd hate to be thay guy. Idk maybe your into that..you can ask him about it. ?✊️✌️”
“Awesome selection, bought some Ben Davis and Dickies work clothes fair prices! Welcoming owners Don and Linda were so helpful and I love supporting local stores!”
“I live a block away. This place is HUGE, it is more like a hardware department store. I don't know how the staff knows were every little thing is. They must give classes or something. Great service. Happy staff. And everything I can imagine a hardware story can offer. Even fishing stuff and beach things. Great paint department. Going there now.”
“Prompt, honest service! We had a part break on a very important machine at my place of employment. I ordered the replacement from a manufacturer back east somewhere. The part arrived unfinished as it is apparently a universal part and needed some modification to fit our machine. I took it into Doerksen this morning to see what they could do. Dan was not only willing and able to modify my part, but he was ALSO able to fix the old broken part. Our machine is back up and running today. Great service and I will be referring Doerksen Precision Products in the future!”
“The employees are always super helpful and able to get you what you need. Joey was able to make a call and transfer exactly the equipment that I would need for when I needed it. Thank you, Joey!”
6:30AM - 4:30PM
808 River St, Santa Cruz
Hardware Stores
“Central Home Supply on River Street in Santa Cruz, CA. has a hidden gem; "Carlos", the fork lift driver! For years, I have been trying to match a stepping stone that I originally purchased from Antolelli's Landscape over a decade ago. I had looked at Central Home Supply and Aptos Landscape several times, but was never able to match it. A landscaper recently told us it was called "High Desert Tumbled" and Central Home Supply had it in stock. When I arrived, I showed the front desk a photo of our yard with the stepping stones. I was told the "High Desert Tumbled" wasn't quite a match, but they showed me an image of their yard and pointed to where it was located. Of course, I ended up in the wrong area. Carlos saw me meandering and asked if he could help. I told him I was looking for the "High Desert Tumbled". He lead me to it, and then went about his business. When I realized the product wasn't what I wanted, I started wondering and looking at other products to find a match. Again, Carlos saw me and asked if he could help. I showed him the picture of the stepping stones and he pointed me right to "Big Tumbled Rustic Garden". HOORAY! A perfect match! He offered to load some for me, but I didn't have the right vehicle to carry it at that time. He also offered to tag some for me, but I knew I couldn't be back to pick it up for at least a week and they had plenty in stock. I'm happy that I've finally found a match for our stepping stones, but very thankful for Carlos' persistence in helping me find exactly what I want. He's a very friendly, helpful, and professional gentleman. If ever I need more landscape materials, I now know exactly who to seek. Thank you Carlos!”
“This is about the Soquel Home Depot. I was looking for a Milwaukee drill that was on sale. The internet was showing three in stock at that price.The problem was that Home Depot has all this inventor spread out in multiple locations so you cannot find anything. Two home depot representatives spent at least 30-45 minutes trying to help me find one of those drills. Sure enough they did and were successful. This is a five star review, thanks to those that helped me. As for the store, management needs to do better in indicating where store inventory is located. Add RFID tags if needed to pinpoint the location within the store so customers/employees don't have to waste 45 minutes looking.”
“I think Home Depot has a lot of of really good items for a great price. The online store is where to go to find anything you found somewhere else but usually at a lower price. I saw beautiful custom tile for my showers online in a boutique store from New York City. To my surprise the exact same tile I found on line at Home Depot for 15% less. I received it via home delivery within a week.”
“This location is well stocked clean and neatly organized. Mia in Customer Service is knowledgeable, kind and fast. A true professional. Highly recommend this Home Depot location.”
“This location is well stocked clean and neatly organized. Mia in Customer Service is knowledgeable, kind and fast. A true professional. Highly recommend this Home Depot location.”
“I go here a bunch but today I was there and I saw a empty fridge box that would be an awesome fort for my 5 year old. I was buying some other things and asked Michelle if I could have the box. She went the extra mile and held my baby girl while I checked out and helped me put it in my van. It's the small things that matter in life and being kind and stoking out a child she never meet meant a lot. Mahalo Michelle”
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“Excellent products and David who heads inside sales is friendly knowledgeable and helpful. If you want a step up in product quality and selection give these folks a try”