“Opposite of Home Depot! The moment you walk in, there is a person asking how to help. Wow!The people are friendly and helpful (not like other hardware stores where you have to look around for a long time to find someone for help). After the closure of Orchard and Sears in the area, this is one of the few smaller hardware stores still left. You can park right in front of it. They immediately open another register when there are more than 2 people in line. The only problem is finding parking!”
“Love San Lorenzo lumber. Staff are helpful and, importantly, knowledgeable and friendly. Found exactly exactly what I was looking for without wandering aimlessly through a maze of aisles.”
“These guys were so helpful, I was replacing the screening on my screen, and I had stripped one of the screws. I tried everything and just made it worse. I brought it here, and they fixed it up for me in no time. Very friendly.”
“Need a tool or a trailer? Go here. Location is excellent. Team is super efficient and always has time for my bonehead weekend warrior questions. Refreshing to find that the only shop in town doesn't act or treat customers like they're the only shop in town.”
“Prompt, honest service! We had a part break on a very important machine at my place of employment. I ordered the replacement from a manufacturer back east somewhere. The part arrived unfinished as it is apparently a universal part and needed some modification to fit our machine. I took it into Doerksen this morning to see what they could do. Dan was not only willing and able to modify my part, but he was ALSO able to fix the old broken part. Our machine is back up and running today. Great service and I will be referring Doerksen Precision Products in the future!”
“I work with Jen at San Larenzo Lumber lumber and Home Center. We bought all of our doors direct from them. We're not a large company just homeowners doing a remodel, But the way we are treated when we walk in The door, you would think we are their biggest customer. We have purchase several doors over the last three years and every time Jen has been so prompt, professional, polite, courteous, Customer oriented, and knowledgeable. And that goes for the Guys in the back where I actually pick up the doors. After a serious car accident in March of 2017 I i'm sometimes struggle with some basic physical task but they always help me load my truck, make sure the doors are wrapped in cardboard, and help me strap things down. I just want to say Thank you for all of your great service. Ron.”
“Central Home Supply on River Street in Santa Cruz, CA. has a hidden gem; "Carlos", the fork lift driver! For years, I have been trying to match a stepping stone that I originally purchased from Antolelli's Landscape over a decade ago. I had looked at Central Home Supply and Aptos Landscape several times, but was never able to match it. A landscaper recently told us it was called "High Desert Tumbled" and Central Home Supply had it in stock. When I arrived, I showed the front desk a photo of our yard with the stepping stones. I was told the "High Desert Tumbled" wasn't quite a match, but they showed me an image of their yard and pointed to where it was located. Of course, I ended up in the wrong area. Carlos saw me meandering and asked if he could help. I told him I was looking for the "High Desert Tumbled". He lead me to it, and then went about his business. When I realized the product wasn't what I wanted, I started wondering and looking at other products to find a match. Again, Carlos saw me and asked if he could help. I showed him the picture of the stepping stones and he pointed me right to "Big Tumbled Rustic Garden". HOORAY! A perfect match! He offered to load some for me, but I didn't have the right vehicle to carry it at that time. He also offered to tag some for me, but I knew I couldn't be back to pick it up for at least a week and they had plenty in stock. I'm happy that I've finally found a match for our stepping stones, but very thankful for Carlos' persistence in helping me find exactly what I want. He's a very friendly, helpful, and professional gentleman. If ever I need more landscape materials, I now know exactly who to seek. Thank you Carlos!”
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“Ray, one of the staff members, is the BEST! So rare to find someone with his depth of experience in a retail hardware store, these days. He has helped me solve several quirky repair jobs. He always finds a solution and does it with enthusiasm and a smile! Thanks Ray!”