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“The whole staff at this store is nice and patient. Ryan was great at explaining all my plan changes and helping us navigate getting a new phone. Ben and the rest of the staff were nice checking in on us while our device information transferred to the new phone.”
“It is always a pleasure working with the ITS team! Their response is amazing! We have yet to come across an issue that David Moro cannot help with. I look forward to continue working with everyone at ITS!”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“Dion really saved the day. I was without internet and the first person said I couldn’t get a technician out for 3 days. I scheduled the appointment anyways and then got a call from Dion about 15 min after hanging up. He was able to fix it over the phone within a few minutes. I’m so thankful I didn’t have to miss out on work.”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“Vlad has helped our company for years with IT, security systems, and just about any other electronic issue we could not figure out. He has been a big help and the service is great. I would recommend SugarByte to any business.”
“Nothing but great things to say about Trade Show Internet! Ian was incredibly helpful in answering questions and making sure we ordered the right kit for our needs. Their pricing is leagues ahead of the other offers out there. This was single-handedly the best internet I had access to during our trip. My team was so happy to have fast and reliable WIFI when the venue and hotels absolutely dropped the ball. Plus receiving, setup, and return was so easy it was one less thing to worry about during a hectic week!”
“Adrian & Tope helped me out w my warranty exchange they're the best idk how I turned on text to speech but they gave me a better deal on the phone love this store so much”
“Suren was very helpful friendly really tried hard to help me and never stop until issue was solved ....a great problem solver...a great asset to company esp at mission hills store. Great job bravo”
“Came in to upgrade my phone and I am very pleased I was given different options for promotions. I didn’t feel I was being forced into buying other items or being upsold. Ashley I think is the sales person who helped me, she was very sweet and understanding when I told her I wasn’t trying to add so much to my bill. Overall left happy with my new iPhone 15!”
“Diego yeah the guy with the hair was very helpful, respectful, & understanding person ever. I would love for his corp to know he’s an outstanding worker and they should notice all his greatness to his company. 10/10 rating”
“Our family switched providers and the results show. The speeds and consistency of the network are excellent. The whole team was very friendly and helpful with finding the right plan and scheduling the installation. After the installation, Andrew with the networking department has been very helpful with further improving speeds and explaining future network projects. As a rural household, it's nice to have internet you can rely on that meets the demands of the twenty-first century!”
10:00 AM - 8:00 PM
9050 Tampa Ave, Northridge
Internet Service Providers
“I don't like going to stores very much, but now when I do I am going to come to this store. I was helped my Eric for some new phones and air pods, he was very informative and friendly. I had a lot of questions and he took his time answering them. I recommend this store to all my family and friends now. I love my new iPhones and AirPods. Thanks again Eric !”
“My respects to the girls who work in this store, very excellent service, pleasant attention, very good atmosphere, you really breathe and there is nothing left but to thank you for so much kindness and I will name these 2 excellent girls who are worth mentioning, so thank you Johanna , Thank you Alicia for a brilliant and excellent service.”
“The store has been extremely helpful in my case. I give the sales women Jacky & Iki the fame for being very patient with me. I HAVE BROKEN OVER four phones in the last six months so I've been buying photos left right but they continue to be helpful an patient as i come back for every problem.great store keep up the great helpful spirit my wife and grown children also find them cool & helpful and pleasant. 5 star spot...”
“Maybe I was lucky. As I walked in Sam greeted us. He was very calm and patient and polite. Professional and answered all of our questions. He even suggested we wait a couple months to get a better deal. You're the best, Sam.”
“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“I see some pretty bad reviews but I had them for 7 yrs without issue. My box went out once and an AT&T rep was right out to fix it. My bill would only go up a few dollars compared to the big boys who love the promotional game. Finally switched to go with Tmobile for $20 less a month. I have 4 teens too so we stream a lot. Only around 5pm would there be some lag but not too bad.”
“Melanie, Nate, and Crystal were the most amazing customer service ever. They helped my mom get a phone when no other Verizon stores would. Don’t go to any other location with this one. These people are rock stars. Thank you so much we couldn’t have done it without you.”
“Harvey is the man! He showed us how to adjust the phones to work ! Apple Genius Bar was unable to fix the problem but Harvey did it in minutes. Apple took over an hour with my phone.”
“I must say thank you to Fadia( store manager) and Nando. They have been very helpful and professional, but as for Verizon as a company and their online and over the phone customer service ! Can I say that they are bunch unprofessional, inadequate untrained ......S ?! Well, I just did.”
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“(Translated by Google) I give it 5 only because I would not like it to be closed completely, but in reality the store is not to blame for the staff that works it, IN MY OPINION PUT SOMEONE WHO PRODUCES YOU NOT A PERSON WHO WHEN YOU GO AND HAVE A CUSTOMER IT TAKES 2 HOURS TO SERVE THAT CUSTOMER AND ONE GETS BORED WAITING FOR THEM TO SERVE HIM AND THEN THAT STORE ONLY OPENS IT FOR A WHILE BECAUSE DISQ GOES TO THE BATHROOM OR TO THE LIQUOR HOW IS THAT GOING TO BE IT WILL OPEN AT 20 PM AND IT IS CLOSED AT 11 PM YOU ARE GOING TO 2 AND IT'S CLOSED! I really left disappointed I had to go three times to get them to attend to me (Original)Le doy 5 solo porque no me gustaría que lo cerrarán completamente,pero en realidad la tienda no tiene la culpa del personal q lo trabaja,EN MI OPINIÓN PONGAN A ALGUIEN QUE LES PRODUZCA NO UNA PERSONA Q CUANDO UNO VA Y TIENE UN CLIENTE SE TARDA 2 HORAS EN ATENDER A ESE CLIENTE Y UNO SE ABURRE ESPERANDO Q LO ATIENDAN Y LUEGO Q ESA TIENDA SOLO LA ABRE POR RATITOS PORQ DISQ SE VA AL BAÑO O A LA LICOR COMO VA SER ESO SE HABRE A LAS 20 Y A LAS 11 ESTA CERADA VAS A LAS 2 Y ESTA CERRADA! en verdad salí desepcionada tuve q ir tres veces pa lograr q me atiendan”