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“Awesome first experience here!
Came in for a saddle (saw they carried specialized saddles which were recommended to me) and got excellent service from everyone in the store. Chris especially helped me and went the extra mile to make sure it really fit for me after it was installed and that my bike was adjusted properly and accommodated my injuries. Super happy with my purchase and experience here. Prices are fair. Will definitely be coming back here and for a future fit.”
“I just took delivery last week of my Vintage Electric Cafe and I could not love it anymore. The staff at Vintage made the purchase so easy and better yet the shipping from SoCal to New York seamless. They contacted a fantastic local bike shop that assembled the few items that still needed to be done and delivered my beautiful Cafe same day and flawlessly explained the ins and outs of my new ride. I’m a big boy at 6’3” 250 pounds and the pedal assist took a little getting used to but once I got the hang of it, it has been a piece of cake…I’m getting the workout I need and some assist on the bigger hills. The bike it truly a piece of art. Thanks to Eddie and Cam for making this purchase easy and enjoyable. Not the least expensive e bikes, but top quality and you get what you pay for…I’m already shopping for a second. I have 5 motorcycles and have as much fun with this bike as any motorcycle. This little e bike will get up and move so be careful as take it slow…you will be smiling ear to ear!”
“My partner & I are longtime customers here - it all started when we bought an e-bike for daily commuting and then suddenly we've been here pretty regularly for tune ups and repairs and the like for a couple of years now. I love Bicycle Express, they're a downtown San Jose staple in my opinion. Everyone is so friendly! Karen, Charles & Junior are great to chat with about anything from the latest in bike technology to the best dog breeds, and the bike mechanics in the back always make me laugh with their banter. The team here are definitely passionate about the business, bikes, and accessibility to anyone who wants to ride! They will even call manufacturers and retailers to get you the best deal and source any replacement parts directly. It's actually thanks to their rental program I learned how to ride a bike, so now I can finally catch up to my partner on rides around town, haha! Thanks BE for being so awesome, from purchasing to tune ups, popped tires, motor repairs, and more!”
“Very good first time experience here. Kyle was friendly and didn't mind me hovering or asking amateur questions, and when my bike proved to be a pain in the butt to fix they found good work arounds. Will be returning in future!”
9:30AM - 6PM
116 Carroll St, Sunnyvale
Bicycle Shops
“Great shop with friendly staff. Would highly recommend to anyone looking for a new bike.
I wish they had an official return policy, or even had a way to sell back a bike for parts if it didn't work out for me.”
“Very honest..he tells you consequences before he makes money that's fabulous..example the tire I had was for mountain bike and for a cruise bike this will slow down the Rollin. Someone else will have change it and make the money”
10:30AM - 5:30PM
20301 Stevens Creek Blvd, Cupertino
Bicycle Shops
“I had my mountain bike serviced at the Trail Head. Dylan is highly professional, knowledgeable, and fair pricing. for services and products beyond what Trail head provides, the recommendations are highly relevant. Highly appreciate the customer first mindset and for sure I will come back again for their service!”
“Mike's bikes does not let you down! ?? Came in on Sunday after being told by my local shops they couldn't help me. For front fork conversion to tapered . Mike's said they can do it!. Just the willingness to help a customer is what makes them the best shop in the bay!. Definitely coming back soon and buying me a new toy as an early Xmas gift ??
Sorry Trailhead cyclery ??”
10:30AM - 6:30PM
2332 El Camino Real, Santa Clara
Bicycle Shops
“I love this shop so much ever place i had been to had bad customer service but ryan changed that he was able to help me find the best ebike i was able to get. I think ryan is the best worker you guys have friendly and making me cumfortable at all times He is the best!”
“I came in on a whim to potentially get a second bike. I was impressed by their selection and how great their prices were. I couldn’t resist picking something up while I was there. They were great in helping me and the lady went out of her way to help me make a decision. She gave me two bikes to test ride and they’ve got a parking lot to ride around in. Ultimately went back in and picked up a 20” bmx bike. The guy working at the station helped to install pegs and adjusted my seat perfectly. The whole rest of the day I’ve just been riding. Thank you guys!”
“I dropped my MTB shock off for service and everyone was helpful and experienced. The communication was efficient and great. Ended up they couldn't service the shock in-house, but they called promptly and after discussing options, shipped the shock to Fox for service and I receive a text the day it came back to shop completed.”
“Awesome shop. The staff has been here a long time and is always kind and polite. Dalton and the service team have taken great care of my Felt road bike for the last 7 years. My bike is still running great!”
“Finding bikes that are reliable but affordable as well isn’t easy in this valley. They have both but with a friendly family atmosphere. They have good maintenance service prices too.”
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“Came to Wheel Away a few months ago in search of a gravel / hybrid bike. It's been so hard for me to find the right bike since I'm really petite and most bikes in this category are not suitable for short people. The staff were super helpful and asked me a bunch of questions to help me find a bike that would fit me. Highly recommend folks checking out this place!”