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“I had an amazing experience in this branch during my recent visit. Ryan went above and beyond to make sure I had the perfect car suited for our family's needs. He answered all questions I had and was very proactive the whole time.”
8AM - 5PM
1815 Old Bayshore Hwy, Burlingame
Car Rental
“**Review for Johana Ramirez at Hertz - Burlingame - Putnam**
I would like to extend my heartfelt thanks to Johana Ramirez for her exceptional customer service during our recent car rental experience at Hertz. Johana demonstrated incredible patience and understanding as we navigated some issues with our documents. Despite the delay, she waited patiently and never once made us feel rushed.
Johana took the time to explain all the charges in detail, ensuring we understood each one. Given that we were not familiar with San Francisco, she went above and beyond by explaining every little detail patiently. To prevent any potential issues with extra charges or fines, she made several calls to her senior, showcasing her dedication to providing thorough and accurate service.
Thanks to Johana's efforts, we were able to rent a car smoothly and had a great experience in San Francisco. Her professionalism, patience, and attention to detail were truly commendable. Johana, thank you for your outstanding service and for making our trip so much easier!”
“Took to much time to wait for my car when I already had a reservation, there was only one person in the counter and even thought there were just one group in front of me, I had to wait for over an hour.
Cas was nice tho.”
Car Rental
Car Rental
Car Rental
“Excellent client relations! Owner Steve picked me up at the airport then graciously helped me through the process! You won't be disappointed. He is the Jerry Mcquire the goes the distance guy! See you next time thank you!”