“I've used this store for shipping and Amazon returns and I've never had an issue. They're always been friendly, and quickly yet efficiently get what I need taken care of. I also have to give a special shout-out to Yesenia - she's such a sweetheart! I was in a bind since my printer ran out of ink and needed to get a label printed so that my package could go out ASAP, and she went above and beyond getting it all set up for me. All around excellent customer service.”
“Came to this location last minute to send out a package and Janel went above and beyond helping me! Truly made my day and my life a little easier by assisting me with my package. I will definitely be back and highly recommend everyone in the area to do so as well.”
“I wish I had discovered this place years ago! They accept drop offs for all the major couriers, including FedEx, UPS, DHL, and USPS! SUPER CONVENIENT.
I will be doing all my shipments at Burbank Shipping Center from here on out so I don’t have to be driving all over the place trying to find the various drop-off locations. There is even a table to pack, with tape, and they’re open every day except Sunday. No lines. And they provide drop-off receipts.
Shout out to Trent for being so helpful!”
8:30AM - 6:30PM
4400 W Riverside Dr #110, Burbank“Randy was so patient and fantastic helping with my returns. Excellent service from the team overall. They were so great about helping one another and everyone who came through the door.”
8AM - 7PM
221 N 3rd St, Burbank“I had a great experience the other day. Sarah helped me with my Amazon returns and her customer service was exceptional! She went above and beyond to make my experience great! Thank you again!”
“I went in to send a package to Texas and the postman named Tuan was extremely helpful. He gave me all the information I needed and also helped me save a couple bucks by getting the exact size box I needed to send my niece and nephew some stuffed animals. This man needs a raise, amazing at his job and his energy is contagious!”
“My firm has been using American Direct Mail for over 20+ years. Their service, staff, and costs are unmatched and we have come to rely on their company to mail our materials throughout the state. We have shopped around over the years but always can count of ADM to provide the best prices, advice and professional level of care we need. We send all types of mailers to professionals and homeowners several times per year. Justin Aldi”
“Went here to return some packages from Amazon & they gave me great experience & service. The owner helped me save $600 because the shipper hadn't sent me the return labels. They printed it for me & showed me how to request it from sender.”
“A wonderful place for mailing packages! The person was very nice and resized my box and taped it for me for free and only got the fee for printing the label. Thank you!Instead of going to FedEx offices with horrible customer service that try to sell everything forcefully to you like box and tapes, try this office, you won’t regret it!”
“First of All, Global USA is located in the Heart of Burbank. Close to everyone who needs to send packages. Great Personnel, and amazing prices. Need to send a package to Armenia or other countries. Try them first.”
“This review is in fCt for Staples.When you visit this place, you'll enjoy good old-style, face to face hand in hand, customer support.I was tempted to order an office chair online and have it delivered to my doorsteps, but I opted for instant gratification instead of waiting a few days. The staff member went out of his way to price match and then carried my heavy chair/purchase on his shoulders to my car.”
“I came here to get copies of some old family printed pictures and they did a great job. I dropped off the original photos and picked up the copies the next day. Ollie was very helpful. Good location with lots of parking.”
“I've used Craters & Freighters several times now to ship artwork from California to my home in New York. It is not easy to find a reliable vendor for this kind of service and I highly recommend. Very professional. I always find their communication responsiveness to be excellent (which is very important to me). They pick up at the customer's specified location, they very carefully pack the items, and then they construct custom-built crates to suit each situation. They handle all the shipping of the freight to your location. If you want to pay less and roll the dice, I'm sure there are other options out there. If you have something of value and want to make sure it arrives in perfect condition, call Craters & Freighters. No complaints whatsoever.”
“Writing this review for Natalie. She was extremely helpful and patient. She took the time to answer our questions and offer solutions. And she did so with a smile on her face. Great example of good customer service.”
8AM - 9PM
2080 Empire Ave, Burbank“I made a purchase of an ink cartridge, installed it in my printer. After installing printer showed an error on cartridge.
After removing the cartridge, I realized my mistake. I bought the wrong cartridge. Took it back and explained that it was my error, Staples gave me a full refund and I purchased the correct ink cartridge. I truly appreciate that experience, as it shows that an honest, but careless mistake by me was forgiven by Staples. Thank You, Chuck”
10AM - 5PM
321 N Pass Ave, Burbank“After a frustrating experience with UPS, I found this place for my notary services and I'm glad I did. The service was excellent, knowledgeable, quick, and friendly. I will come back in the future. Thanks”
“Thank you for a delightful experience. Professionals working together to make things happen. My trip was unrelated to the female blond mailing other items out. She followed us out of the post office. At this time, my pick ups include myself, accompanied by a short male Asian mixed guy smiling in the camera speaking a little Japanese with peppery hair. I like to stick with the same team. We stick together.
Delivery Love ?
Amber Livingston”
8AM - 7PM
250 E Olive Ave Suite 102, Burbank“Amazing team at this location. Mario, Ron and Juan were insanely helpful with a last minute print I had. Cannot express how grateful I am for their patience, kindness and assistance. If you need help with printing, this is your spot!! I wish I could rate them 6 stars.”
“It saddens me to see that this UPS Store has closed. I was their second customer (Box 102) when moved into my home here in Burbank. That was almost 18 years ago. Sal was amazing. As others have said he was always super helpful and super friendly. I've had some great conversations there with him popping in late in the evening to pick up my mail. I will miss these guys. I have no idea what happened but I wish them well..Meanwhile I am moving on to Earthclass Mail.”
“Have been using ASAP for years. Get my mail there. Never have had a problem with them. I find them very professional, helpful and friendly…..Thank you Oscar…”