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“I always go to the Petaluma Staples store, because I know that Brenda will steer me in the right direction. I needed a new printer for work, and she helped me pick out the best printer for my needs.”
“Good customer service, were back with me the next day with more information. Their business is distributing eco-friendly food service packaging, products difficult to find. They deliver and will sell over the counter before 2:00PM.”
“Went in to turn in my passport documents without an appointment, and the wonderful people working there were able to do my application anyway. I am very thankful they were able to take the time to sign all the documents needed to submit for my passport, when they could have told me to come back another day. A+ service!”
“Staples cashier today in Sonoma CA, was fantastic. After shopping there for years, she told me I could earn points. I left, having the app downloaded and my points on my account. She gets full credit for that!”
“The Glen Ellen post office and its staff are a great benefit to those of us who live here. I have been there easily 250+ times over the past 10 years, and used most services eg packages of all sizes, delivery times from urgent to not, packing help needed or not, domestic and international. The staff is polite, friendly (and knows locals' first names), and knowledgeable. They also care about your money: if there is a particular type of envelope for overnight or other expedited service that will get it there at roughly the same time as a different one sized the same, they let you know before you commit to the more costly one because you were not aware. You are a person to them, not a transaction. The facility is clean. Closing time, to them, means you can walk in the door at precisely that time and they take care of you; no "that would take 10 minutes and we are now closed." We keep a p.o. box there, and they have a terrific and very easy system to get your packages if over-sized and unable to fit in your box: with no assistance needed, so can do by yourself on weekends as well, speedily. Lots of parking in a dedicated lot right there. And an outdoor drive-through mailbox: you pull your car up, open your driver's side window, drop whatever you are mailing into the secure box, then be on your way without having even exited the car. I almost never post reviews. But when I saw this rating I was taken aback. It very simply does not reflect whatsoever how people around here feel, in fact the it's opposite. Every post office should operate like this one does, and we are lucky to have it.”
“I'm glad to say I have great and trustworthy USPS here in town! Especially, Celly,, who attended me today and she showed great customer service Especially for being in the morning which I know is not easy. Celly deserves a great review to her outstanding service and personality. Will come back here when I need to!”
“Ay least in the UPS from 19201 Sonoma Hwy is always so peaceful and nice to come, the vibe is so warm and stuff very friendly. I want to make sure they know how we customers feel when we come to them.”
7:30AM - 3:30PM
20580 8th St E #9590, Sonoma
Shipping Centers
“There was such a great experience because a nice and beautiful lady with gray hair and bob haircut helped me with no hesitation with something I always had issues when my parcels were not delivered because of a typo in address and they were sent back even when I had envelopes and magazines. Well, long story short - thank you very much!”
“Never had a bad experience here. Marie does a great job and she’s always got a good attitude even when the job is obviously stressful! Thankful to have her help me with packages & find a way when the problem at hand might be tough”
9 - 10:30AM 3 - 6PM
3860 Cypress Dr, Petaluma
Shipping Centers
“If you have your packages labeled you absolutely dont have to wait in line behind the customer arguing about paying customs fees. These guys maintain their composure even when faced with jerks... To be clear this was a positive review!!!”
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“Made an appointment online for three passports. Waited for about 5 minutes after my appointment time to be seen. Got the photos taken, handed the lady all the documents (already filled out). Took less than 30 minutes for her to process all three passport applications and charge us the fees. Very efficient and friendly staff. Please make an appointment, the process goes extremely fast.”