“Expert. Trustworthy. Reliable help. 2024 UPDATE As a small business owner I've used LMI's IT and repair services for over a decade. LMI is the only IT service I trust that works with home offices like mine. Worth my crossing the Bay for! Yes I looked around closer to home. One IT service, in my neighborhood, sold me a bad charger that fried my laptop battery. Not trust-inspiring-- if they got a charger wrong, what could happen with their IT? I had Internet , too, through LMI. Then switched to Sonic's high-speed fiber, *only* because Sonic reached my area with that before LMI did. LMI's now expanding their own high-speed fiber. I kept my LMI email boxes for years after. That gave me time to gradually, selectively migrate my business contacts over, and archive key emails. With that finally done, LMI's Support team walked me through my last steps. With the same generous, expert support I've always gotten from LMI. So glad to keep LMI's IT and repair services! And fully recommend LMI's high-speed Internet too. PRIVACY Both LMI and Sonic are stellar when it comes to protecting our privacy. No selling our browsing history, as most Internet Providers do. They don't even keep our emails beyond a few weeks or so. Plus they're independent, and staying that way!”
10AM - 8PM
2209 Shattuck Ave., Berkeley“Made a 3pm appt on a Sunday just 2 hours earlier and arrived as the only customer in the store. Glenn was working and provided exceptional service. His ability to be helpful, friendly, and not pressuring was the perfect customer service balance. Highly recommend people visit him for new phones (I got the Samsung s24+) and hope his manager sees this value and new hires learn from Glenn.”
“Let's just say you get what you pay for! Price per/Mb is more than wired competitors, however, this is a locally owned company that does not sell your information/data and provides top-notch customer service and support! Their up-time is excellent and when there is the occasional issue (very rare) they are quick to communicate and a human answers the phone! Been a customer for 10+ years now. Cannot say enough good things.”