Hassett Ace Hardware is a proudly family owned business serving its community since 1957. It is known as a helpful neighborhood hardware store with a mission to provide the best customer service. The store has nearly anything you might need, from gardening supplies to painting needs, and always seems to have what customers are looking for. The staff is frequently described as friendly, knowledgeable, professional, and helpful with great problem-solving skills. Associates are noted for being kind and for taking initiative, patiently helping customers find solutions, even for very small items. This includes offering detailed advice and going the extra level to assist with tasks like battery replacements. While most feedback is highly positive, noting empowered associates who make customers feel valued, there is a mention that a pushy sales approach from one individual has occasionally been a source of annoyance. Overall, the store is appreciated for its wide product selection and dedicated service, cultivating loyal customers who have returned for over 40 years.
John was incredibly helpful! He was attentive, knowledgeable, and quick to assist with any questions I had. His clear explanations made everything easier to understand, and he went above and beyond to ensure I got the help I needed. Highly recommend his support!
February 2025
Stopped in for key copies. Friendly & efficient staff. Free popcorn for my little one, too. Thanks HAH staff
January 2025
They got nearly anything you might need. But more than a couple of times, I got annoyed by one of their associates. This young man is very knowledgeable, but he's very pushy to try convincing you to spend money with stuff you don't want or need. I have refrained from going back because of this dude.
