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11AM - 7PM
644 Port Chicago Hwy, Bay Point
Mobile Phones
“Had iPhone screen replaced, bought a new case & some cords while there. They are so helpful and knowledgeable about cell phone stuff that I can't figure out. Highly, highly recommend them.”
“I was asked kindly to leave a review for this repair store and I would really recommend them to others got my iPhone screen and home button replaced right away for a good price A+”
“This place is closed! The new place is Mr. Telephone Man and is a great business. Excellent service and quality. The owner D is a great guy and helped me directly. I compared prices to another local area and this is the place to go, significantly less expensive. I got a quality screen replacement and phone case for my iPhone 11 Pro. Super quick too. Thank you!”
“My son just left here. Thank you so much for fixing his iPhone 12. He has been dealing with his phone not charging. He could charge it intermittently at best. Just finding out why he didn't take it to a iPhone business that fixes phones. He got ripped off 200.00 from a phone repair business in Walnut Creek previously. So he didn't want to try another repair business. Well today changed everything. The repairman fixed his problem in minutes. Gave him a complimentary fix too. Now my young adult son is back using it stress free. Thank you so much”
10AM - 5:30PM
333 E Leland Rd, Pittsburg
Mobile Phones
“Really nice ppl! Honestly I drove 30 mins just to get a phone and they had reasonably priced phones with no sim restrictions! This is a place I would totally recommend for someone who needs a phone”
“Great service with Adam @ this location. Live closer to a location in Antioch, but the young men there did not want to help out.Thank you Adam! Will come out to this location for the better service!”
“Robert was awesome he went above and beyond to make sure I walked out with an activated phone after spending 3 hours texting att customer service app people . I was frustrated and annoyed getting no where with their chat representative. If Robert would not have asked me if I had signed in. My wait would have been a few hours.
ATT needs more people like Robert.. He's very professional, polite, and prompt making sure his customers are not waiting to be helped a long time. There were 4 other employees that were on the same shift 2 of the girls were either new or just didn’t care about their job. Anyhow, I appreciate your help Robert!!!
Ps. The music wasn't that bad. Haha!”
“Matt was very attentive and made sure our questions were answered. He also made sure that we understood all of the details of plan changes and phone upgrades. His customer service was on point, and went above and beyond to give us the best offer on our phones. We would recommend him to any of our friends who are looking to upgrade their phones or services.”
“Roberto was the reason for such a great visit. He was prompt with greeting us, fast & efficient with resolving the issue I came In with and went above and beyond helping to answer questions about my bill and future upgrades! I will return to get his specific help in the future.”
“My experience here with Brian, Melad and Vanessa was amazing. Excellent customer service, friendly, prompt, and knowledgable are just a few words to describe them. I look forward to future visits with whatever help I need with them. Thanks to you guys again for your time, help and friendliness.”
“I switched back to Verizon yesterday after being with AT&T for a little over a year. AT&T was a horrible experience from start to finish. Will never do that again. Augustine at the Verizon store was a dream come true he made the transition very easy even though it took two days to accomplish. AT&T made it very difficult. Augustine even set up my Verizon app on my phone. That was lovely. We also switched over our Internet off of AT&T to Verizon. This will be a new experience for us. I look forward to it. No more AT&T complications, drop calls, TV going out on a regular basis.”
“Best experience ever, I went in to get a new iPhone. Ethan went above and beyond to make sure I got the best value for the money. He tapped into every deal available, and I walked out with a new IPhone, Apple Watch and Tablet!Thank you for your service Ethan!”
“Our overall experience was amazing. Mason, who was the person who helped us, was very cordial and helpful and had good insight to what would best fit us and where we could benefit the most.”
“By far one of the best experiences at any att store and there's one person to thank for it all.Ira HairIf you are buying anything from this location buy from that man!He's got a good heart. I wish him the absolute best for his service he provided. Loyalty and honesty are NOT the same thing but you earn loyalty WiTH honesty.Ira solved my cell issues and worked with me, patient with me for a few hours. This experience far exceeded any prior.We had genuine conversation and instead of simply trying to make a sale he just DID his job! It's a DoG eat DoG world out there and most people will do anything to sell you crap u don't need but he didn't even try that with me. We both understood at that another location the man wanted to make a sale and did me wrong as a customer. ( my words not his ) but I will never go back to the Lafayette location as I know some of the employees now are not genuinely trying to take care of a customer and have them coming back they are trying to get a quick buck. Well they won't get another from me and I will get his name and I will review him later. Good people do not deserve to be played.Do good... good things come! I will spread the good word and I hope this employee has people flocking to him for his service!”
“My wife and I both needed new phones. Yiikees!!! Lucky for us, when we went in a couple of evenings ago, the store was very slow (we were literally the ONLY customers) and Mohammed, the nice gentleman who served us, took the time to help us with EVERYTHING we needed without rushing us, or making us feel stupid! LOL! We all know how complicated even the "simplest" of smart phone can be today, so it's real refreshing when someone like Mohammed can do his job so well, and with such a good attitude! Thank you Mohammed...I'm going to drop off a gift card for the Cheesesteak Shop for you this week...promise! By the way, we are both super-happy with our new phones.”
“Excellent service! Josue helped us out, walked us through everything, and anticipated our questions before we even thought to ask. We had a great experience and intend to return to this specific store for all of our AT&T wireless needs.”
“Excellent service. They go over and beyond the average service. Will help you switch from phone to phone. They are dedicated and very helpful. I 100% advise anyone to experience the recommend that Boost Mobile Clayton road will help you with all of your mobile phone needs.”
“Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise”
“The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.”
“The experience at a T-Mobile corporate store is so much better than Xfinity. I went to the century store and was helped by Paola. She ended her meeting/zoom call to help me. I had two modems to return and one active modem and the system was having a hard time with it, but she politely, kindly, humorously, and professionally figured it all out for me. I was in a time crunch so I actually left the store and she said she would call me. I wasn't quite sure if that was going to happen or not. 15 minutes later she called me and had figured out the issue and had returned my modem successfully. In a time where customer service is getting worse and worse and worse, it's refreshing to find someone like this who is so good and so nice and does her job so well. It's rare to find somebody who actually cares about their job and their customer.”
“My first visit to this store they actually advised me the best plan for cell service for my family was to not change a thing. Very professional and fair.A month later I came in and my whole families needs for for cellphones and data changed. I told them what my budget was and they came in way under that.And are you ready the whole process took 10 minutes. AT&T is fortunate to have people like Roberto and his team. Thanks again.”
“Camilla was great she helped solve a problem with the insurance that no other store could. She was very patient and very friendly always smiling. Its good to see that some stores still have people with great customer service.”
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
10AM - 8PM
1 Sun Valley Mall Rd, Concord
Mobile Phones
“My Samsung zfold just stopped working the screen went black. I was gifted a 12 max pro iPhone but it had a cracked screen. Called cell doc, and in 20 min it was a brand new phone.Thank you I will return again if my phone needs repair.”
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“Received a phone notification that my phone’s battery needed to be replaced/repaired. What a skilled and pleasant person! I was seen immediately and he replaced the battery while I waited, which didn’t last very long. I thanked my lucky stars!”