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“The staff at the Auburn Branch is very friendly and able to handle personal and business needs. This is the absolute best bank for local small businesses! The staff is very caring and will bend over backwards to help small businesses! Thank you!”
9AM - 5PM
13422 Lincoln Way, Auburn
Banks
“Simply put, they are awesome. Between corporate and personal accounts, I have worked with every major bank over the last 30 years. The Auburn branch for Bank of the West is by far the best. Not even close. Thank you Diane and team!”
“I have banked with 1st US for a very long time. Their customer service is outstanding. Once I overpaid on an account, they contacted me and asked if this was my intention. On another instance, I paid my mortgage on time but the mortgage company applied my payment to another lender, 1st US went to bat for me, got my account straightened out, my late charge and late report was removed and I received a letter of apology from the lender, Now come on, this is a 5 star bank*****”
“I've been with them longer than any banking place I've ever had. Rarely have to go in but the maybe 3 times I've gone in, even with a line, things went fast. The only thing I don't like about this branch is the ATM location. As "not a morning person" the ATM in the hot sun is something I dread along with the parking to get to it. Crossing that street with all the aggressive drivers that seem be in Auburn is scary especially as a disabled person. I wish there was a drive through ATM nearby. Most times I head to the ATM at the CU by Grocery Outlet to avoid this ATM.”
9AM - 5PM
338 Elm Ave, Auburn
Banks
“This was the first time I had to go inside this location. I normally do all my banking via the machine outside. The inside was clean and there were two tellers and one person in line. I had scheduled an appointment on line to open an account. I went to one of the people sitting at the desk and said I have an appointment to open an account. The person looked at the computer and said that is with me, I am Vanessa Ray. She was extremely friendly and helpful. She conducted herself very professionally. She needed the forms to be notarized. Within minutes, another woman came to the area and notarized the documents. The entire transaction took no more than 20 minutes. I was extremely pleased with how smoothly the procedure went. All contact information was provided to me in written form.”
“Our family are long-term customers of Wells Fargo . Like any institution, service can be a little hit and miss at times, but we love this Auburn branch. Banker Chris Spicer in particular recently helped us navigate a tricky situation with various complicated documents. He did his research, talked to our attorney, and was able to help us through the process with professionalism and good spirit. This kind of top-notch service is really hard to find these days!”
9:30 AM - 4:00 PM
13384 Lincoln Way, Auburn
Banks
“I am handling a trust for my in-laws and had to close one account and create a new trust account. There were some complexities accessing the old account and involved my brother-in-law who lives out of town. We were unsuccessful with getting anywhere with another branch (the folks at that branch didn't know anything and weren't interesting in figuring things out). I decided to stop in at this location. The personal banker I worked with, Ms. Vargas, was extremely competent and helpful. She was extremely good at keeping me updated via email and had a "can-do" attitude. It took a couple of visits to get everything straightened out, but everything worked out in the end. I recommend this branch to anyone considering using this bank.”
“A nice branch, clean, updated and modern. Helpful staff. I set up 2 business accounts with Thien, he was very, knowledgeable, helpful and service oriented. He was very pleasant to work with, and we got through the process quickly and efficiently. Highly recommend this branch.”
Open 24 hours
2885 Bell Rd, Auburn
Banks
“Thank you Liz! You are awesome for doing my numerous deposits with a smile on your face. Jason, thanks a million to you and you team for accommodating our transfer needs so quickly and efficiently for the couple days. You guys rock!!!”
9AM - 5PM
338 Elm Ave, Auburn
Banks
“This was the first time I had to go inside this location. I normally do all my banking via the machine outside. The inside was clean and there were two tellers and one person in line. I had scheduled an appointment on line to open an account. I went to one of the people sitting at the desk and said I have an appointment to open an account. The person looked at the computer and said that is with me, I am Vanessa Ray. She was extremely friendly and helpful. She conducted herself very professionally. She needed the forms to be notarized. Within minutes, another woman came to the area and notarized the documents. The entire transaction took no more than 20 minutes. I was extremely pleased with how smoothly the procedure went. All contact information was provided to me in written form.”
“Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. loyce green my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with loyce green contact via”
“Trying to open a checking and savings account- both Wells Fargo's in Auburn were "too busy", and wanted to schedule us for 2 days later....really, though? Are there that many people wanting to open savings and checking accounts? Weird vibes..., and the Wells Fargo on Hwy 49 and Bell said they were too busy- and wanted to have someone call me to set up an appt- THEN...USBank in the Bel Air shopping area was great! Naveed Countryman welcomed us right away- he was smart, knew his stuff, and had a great attitude- walked me through everything- US Bank is THE place to go for excellent customer service and support”
“I've been with bank of America for a very long time and I appreciate everything they've done with my situation with banking I appreciate the managers and the tellers they always make my day in the building they know that I am the only Jordan in the bank without a ID I appreciate that if I forgot my ID they are always respected people they help me with a lot of issue I have with my situation with the banking , I never will say anything negative about this bank it helps me out”
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“I've held accounts at this bank for around 20 years. I have to say " you won't find a bank like this just anywhere. It is the epitome of a small town bank. The tellers truly care about any concerns you have about your account. They know your name when you walk in and I wouldn't think of ever banking anywhere else. Especially one of the big banks that think of you as a number.”