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October 2023 by Taha Hachim
Came in for a timing belt swap, I bought a kit online. Installation was punctual, but as I was about to drive off, my check engine came out. Alex the man, took the car back in at no extra charge and diagnosed it. It turns out I've been sold a fake timing belt kit from carparts . com and luckily he caught that. He gave me solutions and my options. Alex is one of the few honest mechanics, where passion meets mastery of the craft. I highly recommend this auto repair shop
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October 2023 by lawrence liu
My experience with Alex is good. Friendly, knowledgeable, honest, does good work.
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September 2023 by Richard T.
Very responsive and quick turnaround. Resolved our issue. Car's running great. Definitely going back.
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September 2023 by Tina D.
Moved from outta town - Alex was a referral from a trusted friend who has been going to him for years. He did not disappoint! Alex and his shop is super friendly, very communicative, honest and does what it takes to get the job done. Bonus* he was able to accommodate my schedule and house my ride while outta town. Over the top excellent service. I'll be back! Thanks Alex !
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August 2023 by Christina K.
I am very happy with the service so far. I got a prompt appointment from Alex, the minor service was completed in less than a day, the price was reasonable, and he inspected the car thoroughly. I plan to return!
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July 2023 by Brad Gleason
Alex is awesome. Super helpful and knowledgeable on inspecting a honda odyssey, before purchase. Provides real-world advice regarding use and probable lifespan of parts. He is helpful and works hard. I will be returning for him to work on my car.
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June 2023 by Josh Common
Great service! Alex is a genuine person who truly cares about his customers. I HIGHLY recommend this business.
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June 2023 by Trish
Brought 3 cars over the years. Our go-to mechanic in town. Good at problem-solving, reasonably-priced, professional.
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April 2023 by Michael
The owner is honest and friendly. Diagnosis was on point. The mechanic Greg knows his trade. Would definitely recommend and I'll be back.
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March 2023 by Ekramah K.
I took my car to AK auto because the Battery light on even though I just changed the Battery. They recommended a diagnostic. So I agreed, then I received a call saying the alternator is the problem and needed to be changed. I asked for a receipt from the manufacturer that has the price and the warranty for the car parts since he claims its an original part and Alex agrees. He goes ahead and change the alternator. I received a text that says that the car is ready. Im happy I go to pick up the car. I asked for the diagnostic report that Im paying 155$ for the car !! He says ohh yeah we checked and it was the alternator !! So no report !! Alex starts stuttering what you mean this is the report !! So I let that slide. (Strike one) I asked about the the receipt for the car parts that he bought form the Manufacturer !! He gives me I receipt from his shop ?? So I let that go. At this point he is screaming *this is crazy* and put a cheap act that I totally ignored. (Strike two) Lastly, I asked for the one year warranty on the alternator !! He says very confidently, its on the shop receipt !! I read the receipt there is nothing mentioning warranty ! So I go back and ask him again can you highlight it for me ! He takes it read it and was like huh *anyway everyone knows that it has a one year warranty*....then he grabs a rusty pen and writes one year warranty with his own hand writing and gives it to me. (Strike three)I go online to check the price of the original Alternator ? I found out that they overcharged me for the car part. (Strike four) The most disrespectful unprofessional experience I had with a mechanic. Very dis-honest Never coming here again and you shouldn't go.
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March 2023 by Makena W.
At the beginning of this year, my catalytic converter was stolen. I don't know much about cars and definitely needed my car to be able to get to work. My insurance informed me that the mechanics they work with probably don't have the part in stock for a few weeks, which turned out to be true.I sent out one of those mass yelp requests for help. Alex at AK Auto got back to me almost immediately. He was very informative about parts and provided me information about an aircraft cable to prevent future thefts. He said he had the parts and would be able to install ASAP. He worked with my insurance to get all this situated. Once my insurance approved of the fix, I was able to drop my car off the next day. They fixed my car before the end of the day! Pickup and drop off were so easy and no extra nonsense or pressure, which I was worried about and have experienced with other mechanics!Thanks so much! I don't even live in Alameda and I would bring my car here again. Definitely recommend.
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December 2022 by Richard R.
Great service. Super friendly. Tells you how it is and doesn't keep you in the dark. A little pricey but you get what you pay for when it comes to auto shops and this is one I would recommend if you care about your vehicle.
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December 2022 by Brittney W.
I had such a pleasant experience when I came to get my axle replaced here last week. I used yelp as I always do to find what I gather to be the best spot based off the reviews. My old mechanic closed during COVID and never reopened, so alas it was time to find a new one. Things that immediately stuck out to me at AK Auto:1) It's a very, very clean shop and office (at least the cleanest auto repair shop I've ever seen)2) Customer service is top notch, like- they vacuumed my entire car out for me...for free.3) They said they found a nail in one of my tires while checking tire pressures and even included on my repair order the best place to have it repaired 4) While they did find 3 other things that needed attention that I wasn't aware, Alex (the owner) wasn't pushy about it and didn't try to immediately up sell me, rather he noted them down on the repair order and prioritized them in order of most important to what I could hold off on for a little longer. And 5) Alex told me he would only need the car for no more then 3 hours and it was ready (and vacuumed) in less then that. My old mechanic would keep my car for days sometimes and I just felt like that was normal I guess. These guys are quick. Overall I was very pleased with my find on yelp and will surely be back to get the other things fixed after the holidays.
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December 2022 by Verbal
The best local mechanic! Alex is both knowledgeable and honest, and will give his best advice and options for what needs to be done. You can trust him to do what's necessary, without up-selling work or overcharging. Not the cheapest shop, but the prices are fair for quality work, and worth it. Call in advance to schedule, if you can - the shop is often very busy, but turnaround times are reasonable.
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December 2022 by Sam R.
AK did a much needed safety inspection of my car after only a day wait. He spotted the front wheels axle failing ( I had suspected this already) and quoted a very fair price, to be completed same day! And so it was. I have already scheduled my second car to be inspected the next week. AK is trustworthy, knowledgeable, and fair in price. What more do I need?
