The Safeway at 867 Island Dr in Alameda is described by customers as a convenient, friendly, and dependable neighborhood grocery store. Reviewers consistently praise it as a favorite, calling it the best Safeway they have ever been to, with superior customer service. The staff are noted as hard workers, friendly, quick to help, and inclusive, with specific thanks for promoting cultural events like Lunar New Year. The store is highlighted for its safety, clean ambiance, and well-lit parking lot with plenty of parking. This location offers a full shopping experience with a deli, bakery, fresh produce, a butcher's block for meat and seafood, and a floral department. Services like Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™ cater to busy lives. While the bakery selection may be less plentiful than other locations, it features customizable cakes and cupcakes. The store opens at 6:00 a.m. and closes at midnight, which is convenient for people working in the area. It has multiple self-checkout areas and cashiers, allowing for quick trips. Some notes mention that the hot food/deli area can run out of items during the busy lunch rush from 11:30 a.m. to 1:30 p.m. However, the overall experience is very positive, with the pharmacy staff and management receiving particular praise for excellent and helpful service, including a noted instance where the store manager courteously resolved a forgotten item. The store is characterized as small but mighty, clean, safe, and a nice, quiet place to shop.
It’s a great grocery store with nice and helpful associates.
May 2024
Customer service non existent young teenagers who could care less
September 2023
I received my RSV vaccination at South Shore Alameda today. The service was excellent and i told the man who gave me the shot that it was the best I have ever had. I felt nothing.
