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“I went in looking for a comfortable matress that will not hurt my back. Robin was very helpfull and very patient with me...She took me through couple matresses and made sure that i tried each one of them...She had great knowledge on the matresses which helped me come into a solid desicion on the type of matress i want.”
“I gave the salesman at sleep world a difficult and they did wonderfully. I needed a queen mattress immediately And not too expensive. The floor model was perfect and they helped us fit it in the back of our Honda pilot. They even made the experience kind of fun!”
“My husband and I visited today to check out a specific mattress for our comfort. My husband had called the store earlier to check if it was in stock and Jay confirmed it was there. When we arrived, Jay really took care of us. It felt like a family member was shopping with us, a family member who's an expert in mattresses. The place of course looked great and organized, I didn't feel uncomfortable trying different mattresses, and Jay knew his work place. The more he got to know us, the more we got to explore and shop around. We came in to test out a specific mattress and we most likely will be returning to purchase an entirely different one that we would feel better about in the long run, Jay helped us better understand what we're looking for and what's important to us in a mattress. We spend so much of our lives on this thing, it should be quality, it should be an investment and it helps to know what you like and prefer and how to communicate that. It takes humans like Jay to make those daunting adult tasks like purchasing a mattress not so terrible and much more comfortable. We now know someone we can recommend to family member or friend when they're looking to buy a mattress!”
10AM - 6PM
5703 Christie Ave, Emeryville
Mattress Stores
“I had a great experience at Mattress Firm thanks to Francisco. He greeted me right away, asked all the right questions about my sleep needs, and really took his time walking me through different options. He explained the differences between each mattress clearly and never rushed or pressured me.
Because of his knowledge and patience, I ended up choosing the Tempur-Pedic TEMPUR-ProBreeze, which felt perfect for the cooling technology and support I was looking for. Francisco made sure I tested everything thoroughly and helped me understand the warranty, pricing, and delivery details in a simple and honest way.
Overall, Francisco provided excellent customer service from start to finish. If you’re shopping for a mattress, definitely ask for him—he made the entire process easy and stress-free.”
“Mattress Firm provided excellent service for me. The Office Manager, Daniel is very knowledgeable of products and inventory, attentive to each question or concern that I raised, and very thorough and generous with store policy and discount offers. Thank you Daniel and Mattress Firm! C. Foster”
“This is the second time I've used the Mattress Guy and I can't say enough good things about their service. The technician who arrived was friendly and efficient. Great experience and my mattress and box springs will not end up in a land fill. It is a win win.....thank you.”
“We love our bed and always can’t wait to come home to sleep in it after vacations. They are really good with warranty issues. We will for sure get our next bed from them”
“Christine and her vendors are my heroes. I needed a custom leg cushion for sleeping for back & knee conditions and Christine worked with me through several revisions and additions until it was perfect. Extraordinary service, fair pricing and custom made solutions - what more could a person want?”
“First time shopping at Dimensional and not disappointed! I thought buying discount furniture wouldn’t be this enjoyable. Better selection of furniture and accessories than I thought I’d find. Customer service on point and don’t forget to look at the catalogs because you can order stuff ?”
“I recently had the opportunity to visit this furniture store in Oakland and I have to say, it was a truly remarkable experience. The store boasts an impressive collection of luxury and affordable furniture that caters to a wide range of styles and tastes. The quality of the pieces is exceptional!But what really sets this store apart is the exceptional customer service. The staff were incredibly friendly, knowledgeable, and went above and beyond to help me find the perfect furniture that fit my budget and personal preferences. They truly made my shopping experience a delight.The store is located in an area that may be perceived as sketchy, but I felt completely safe during my visit. The store takes the safety and security of their customers very seriously.They also offer a convenient home delivery service, which made the whole process even more effortless. The delivery team was professional, punctual, and took great care to ensure that my new furniture arrived in pristine condition.I highly recommend this store to anyone looking for quality furniture at a fair price, and exceptional customer service. It truly is a hidden gem in the Oakland area. 5/5 Stars!”
“The store representative showed me kitchen chairs, while I looked around further as a second option. Once done, I said, I will like the ones he should be at first. The order was placed. After further thought that evening I decided to call the store, to further learn the sales rep. did not place the order for the agreed upon item.
I am so happy for Thomas. His customer service is stellar! Thank you Thomas for your patience, kindness and easy to work with to get me what I wanted from the the start. Order is slated to arrive next week and trust that will be indeed the right chairs.”
“Highly recommend! Kind, fast and reliable service. I purchased a luxury mattress and box spring at a deep discount and it was delivered in a couple hours. I will only buy mattresses from Pete now. Support local business and call Pete at Direct Mattress Outlet!”
“Very firm mattresses. This is just right for me because I want one that sits well and sleeps well. I just added a gel foam topper that can be replaced as needed and got exactly what I wanted with the prospect of long term use.”
“We have been purchasing furniture and rugs from Dimensional Design for years and have been very pleased with our purchases. They have all colors, shapes and sizes and are very professional when they deliver the items.”
“If you are moving and need furniture that is nice for the low this is your go to they will work for you and are pleasant and family owned business i will be buying all my furniture needs from them”
“I went to 5 different stores looking for a couch. The Staff were super helpful here without being overbearing or me feeling harassed. I had 2 people helping me pick out my couch and made sure I got everything I was looking for. I like the fact that they don't earn commission, so I wasn't being hassled while looking around. Their prices were the best as well. I can't wait for my couch to be delivered.”
“This is our fourth time buying from Keetsa and we keep coming back.
We like the simplicity of the choices, mattress quality and the mattress prices.”
“I just stumbled on to this page while checking for hours, actually, but I was floored to see such relatively low reviews, so I thought I would chime in with mine. It's been several years since I purchased anything here, but when I have, or when I was mattress shopping and laid on their offerings, all my experiences have been pleasant. Whether it's knowledgable and engaged salespeople or a nice range of products/pricing (my last purchase was maybe a ~$20 baby gift), it's a positive experience. I've also learned some brand awareness here, mostly about pillows and bedding. Like any retail store, dud products will be sold, but it can't be blamed on the owners. For instance, I bought some shower timers that suction-cup-stick to the wall and you can turn them, and it's a GREAT IDEA for water conservation. But, they fell off the shower walls (two different showers/locations) and broke and became landfill. That is awful. Is it Earthsake's fault? Nope. In fact, I'd not be surprised if they got this feedback and stopped carrying the product. Companies have "inside sales" reps who sell the company products to retail stores and typically get salary + commission. If I owned a store and my rep said this product was the bomb, I would believe them too. Anyway, I would be upset if this wonderful store, for locals by locals, were to cease existence, so just my two cents on years of experience there. I think too many reviewers here are blaming the store for things that are out of the store owners' control.”
10:30AM - 6:30PM
15063 E 14th St #1901, San Leandro
Mattress Stores
“We were looking all over for a sleeper secitional and found the perfect one here! The price, color, size and pillow firmness were everything we were looking for! Wish this company wasnt going out of business though. Also, wish they accepted amex!”
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“We had the pleasure to get the help from Racquel. She was very knowledgeable on all the beds and she helped us get a test to know what firmness we would need on our mattress. We just went in for a mattress and ended up with an adjustable base aswell. We will definitely will be recommending this store to our friends and family. Thank you for the great service.”