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9:30AM - 6PM
2250 S Shore Center Unit C, Alameda
Banks
“Good service. Eloisa is very helpful and explained all the details of opening an account. The banking system is very easy to understand and the website is also easy fantastic. It's not super busy like other banks so there isn't a long wait.”
“Outstanding service from Merry and her colleagues at this branch. We had an in-person appointment to open up a checking account for my daughter. Merry took time to explain the options and help my daughter make informed decisions. She also helped to educate my daughter on general financial management and how to build credit. Overall a great experience”
“The staff at this small branch is outstanding. They have taken the time and patience to help me everytime I needed help. Amirah, Jeremiah, and Pan are the absolute best. I love this branch.”
“Service and atmosphere is good , But I do not understand, why bank ask for appointments for all matter , many of which , can solve on phone , by calling on registered mobile numbers and with confirmation of date of birth and social security number . This will save customers and bank times.”
“Lorna was so helpful when I forgot my driver license. She went out of her way to try to verify me so that I could complete my banking's needs. I am coming back to open 100k CD WITh Lorna soon. Bank of Marin services always the best”
“Samiya and Ruth were super helpful and provided outstanding customer service.They went out of their way to provide useful information that gave me a lot of insight in how I wanted to do my banking.They also were super accommodating and were nothing but kind. 10/10”
9AM - 5PM
2270 Otis Dr, Alameda
Banks
“Although Chase isn’t the bravest when it comes to defending the vault, it really respects the economy in all markets and protects its customers at a convenient fee.”
“I've had meh service from Lourdes that was professional but unempathic and cold. However, today I had excellent service that was warm and customer-centric and went the extra mile in providing options and suggestions on how to save on fees from Manna. Citibank is fortunate to have her.”
“A completely terrific bank. Very competent and friendly service. I have been using them for decades under the name of Bank of Alameda. Some of the things that I like is that they are completely above board. When the B of Marin bought out B of Alameda, staff was not reduced and the same clerks continue to serve. In short -- a highly unusual set of circumstances! I read a complaint that may be combined with grief and lack of experience... First, when a beneficiary dies, the original trust must be closed, with the new beneficiaries and controllers (trustees) listed in a new trust. I'm afraid that having money tied up and not readily available for funerals, etc. is typical. That is why a well advised person makes a special bank account -- with the executors name as well as the person who starts the new trust -- previously arranged. There are so many entanglements (people) who may want the money yet are not entitled to it ready to jump in and steal. Not the writer of the complaint, of course. The bank is fulfilling fiduciary duties. Please do not blame the Bank for this. It is for YOUR protection!”
“I went to the Otis dr location today, big mistake. So I went to the Marina Village location after work today, Arthur jumped up and helped me as soon as he saw me walk in. I was in and out in less than 5 mins with excellent customer service. Thank you Arthur!!”
“I went to chase bank upset about a situation I was going throughSo I had appointment to open a checking account that’s when I met the assistant Vice President of the bank I’m so impressedTo be helped by the assistance Vice President!!!She was so Knowledgeable polite respectful honest trustworthy nice friendly and cool.I went in sad and left out the bank Happy in and with confidence I’m so happy I opened my checking account here her name is Minh Tran ask for Minh she’s the best!!”
10AM - 5PM
2420 Santa Clara Ave, Alameda
Banks
“I've had meh service from Lourdes that was professional but unempathic and cold. However, today I had excellent service that was warm and customer-centric and went the extra mile in providing options and suggestions on how to save on fees from Manna. Citibank is fortunate to have her.”
9:30 AM - 4:00 PM
2260 Otis Dr, Alameda
Banks
“My husband and I were looking to buy a home so we decided to go through Wells Fargo home mortgage! We called and were very pleased that we actually didn't have to go to the store we could do everything online. Unfortunately I don't remember the lady who helped us at the moment but she was so sweet and so very helpful. Once she sent over the packet to fill out it was nice and easy! She waked is through each step and we were approved with a home loan in a matter of hours! Thank you so much Wells Fargo if we ever decide to buy a house in the future we will be back!”
9AM - 5PM
2260 Otis Dr, Alameda
Banks
“Zelaikha was very helpful and knowledgeable of her job thank you for helping with getting my comicated transation and made so easy and smooth I recommend this branch and their staff”
9:00 AM - 5:00 PM
2218 Otis Dr, Alameda
Banks
“Busy location, but all the staff is helpful. I needed assistance with a wire transfer, the person that greets you as you enter helped me do it online fine my laptop and even provided a open office to allow me privacy. For me, she went above and beyond. 5 stars for me. Sucks I don't remember her name.”
Open 24 hours
2218 Otis Dr, Alameda
Banks
“Busy location, but all the staff is helpful. I needed assistance with a wire transfer, the person that greets you as you enter helped me do it online fine my laptop and even provided a open office to allow me privacy. For me, she went above and beyond. 5 stars for me. Sucks I don't remember her name.”
“Excellent service, today I went there to open a checking account, the banker named Alvin, excellent service, despite our bad English, he went out of his way to assist us and solve all our doubts. Thank you very much and more employees like him. 10 out of 10”
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“I have banked at this location for the past 17 years, and overall, I have been getting good customer service and would highly recommend that bank. They greet everyone by the name and address of any issue I would have. Just think of any bank where you banking they would remember you while you are in line and help you with a big smile”