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“Danielle is the best person to work with she’s got such great energy and is a fun person to deal with always so nice I came in to help a friend buy a watch for his wife and ended up buying a watch for my fiancé I was so glad to get the watch from Danielle and really appreciated her help thank you also for the champagne and for the great experience we Love you Polacheck’s”
“My experience at Ben Bridge Thousand Oaks was very pleasant and welcoming. I was greeted by multiple associates right when I entered the store. The location was beautiful, clean, and as professional as can be.Aeri helped me with a purchase and I felt very comfortable and grateful. She took the time to get to know me and my wife and was very easy to talk to. She was extremely accommodating and worked with my schedule for pick up.Aeri and her team made the entire experience perfect. This location is top notch!”
“Pedro was beyond helpful from the moment we walked in, he let us look around and was there to answer any question promptly. Gave us many options and our Daughter was very trusting of him and he made her feel very comfortable. Amazing customer service from Pedro as we walked out with a very Happy 4yr old ready to start Kinder with a New Beautiful pair of diamond earrings”
“We stopped into Kirk Jewelers on a Saturday afternoon without any appointment. The team welcomed us and were able to accommodate our request for a watch resizing. We appreciated their quick work and kind attitude. They also had some beautiful rings that we admired. Would definitely return to Kirk Jewelers for any of our jewelry needs!”
9:30AM - 5PM
2539 Thousand Oaks Blvd, Thousand Oaks
Watches
“I had not been to the gold store for a while, but needed some jewelry repairs. I felt comfortable with leaving my jewelry there, and they were very friendly and helpful. I couldn't believe my jewelry was ready the next day! Everything came out beautiful! All my repairs will be done here , and so will my next purchase.”
“Very very friendly and professional. Actually went in for a simple fix for a small screw to connect a piece to a pocket knife. The owner helped me himself and fixed it perfectly. Didn't charge me at all. And we also had a very good conversation. All in all I appreciate such interactions and will definitely come back.”
“Jack and Anthony run a fantastic jewelry store and are always there to help you, no matter if you're buying a G Shock or Omega. My family has been going to Dejaun since long before I even had my first watch, and as I have begun purchasing timepieces for myself, the top-shelf customer service has been the same. When I had to send my 3 week old Omega in for a warranty repair, they handled it quickly and were incredibly communicative as to where my watch was in process.”
“I recently bought my OMEGA
Seamaster Diver watch here, and I must say, I am a regular customer. I keep coming back because of their honesty, excellent customer service skills, unbeatable prices, and 24-hour delivery. I will never stop buying from here. I highly recommend Authentic Watches; all their products are certified.”
“There are always 2 sides to these reviews people leave on here. Too bad it can't always be explained clearly for people to make their own personal judgement and experience. This store is an amazing watch store with a plethora of time pieces not even available in the larger anchor stores. Special orders are easily available with the products being from authorized Watch companies. I did a special order myself. As for batteries and service, prices are quite reasonable considering that everything has gone up recently. I'll will be coming from now on for all my time telling needs.”
“Irving and Joshua helped me set up my new iPhone 16 Pro Max the 5 Star review is for them-- they even handled all the Verizon "hurdles." I am thrilled with their performance. HOWEVER, when I checked in, Harry, couldn't have been ruder to me-- I give him 0 Stars. He laughed in my face when I explained Apple set up an appointment for me online, claiming that it was "set up incorrectly" (FYI I set up the Apple Appointment on the phone and their own people set it up....)...And then tried to "banish me" to a section of the store where they were NOT paying attention to me... Thank god Joshua and Irving saved the day- GO TO THEM. Please avoid Harry at all costs. I run a business in the Customer Service industry, and believe me when I say Harry was not the type of person I would want representing MY brand.”
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“Best watch I have ever owned hands down!! Have wore it everyday for the last 5+ years and it has seen it all! About 3 months ago I noticed a small crack in the glass which wasn’t a surprise considering the abuse this watch has taken. I sent it to be repaired and the owner jimmy called me personally to inform me of the job scope and that it would be shipped back the next day. He was such a pleasure to talk to! All around, I couldn’t ask for a better watch or a better customer service experience! One happy customer here!!!”