The UPS Store in Agoura Hills is consistently reviewed as the absolute best, with many calling it by far the best UPS store they have ever visited. Customers highlight the expert packing, shipping, printing, and other services like mailbox rental, notary, shredding, and faxing. Reviews emphasize the owner's dedication and professionalism, noting the entire team is kind, friendly, and provides awesome customer service. A major theme is the exceptional and accommodating service. This is the only store many customers have visited where helpful extras, like tape or printing a label, are often done for free, making visits easy. The team is very busy yet provides the best possible service with an impressive sense of urgency, ensuring quick in-and-out service even with multiple packages. Their reliability and trustworthiness are praised, with mentions of the store holding mail for customers understandingly during difficult times. The store is locally owned and operated in a very busy shopping center next to CVS, with noted parking as a downside. Many local businesses rely on it, and customers highly recommend driving the extra mile to this location over any other in the area.
Jeremy, the manager I believe, is the man. He’s friendly, plus the staff are patient too. They must answer the same questions 100x a day but they still manage to keep a good attitude. I’ve seen other UPS shops be a bit chaotic, but this is a nice spot.
October 2024
The amount of Amazon returns that these guys have to do is insane! They are always smiling and helpful!
August 2024
Good friendly people who try and help as much as possible. Fast in and out in most cases. The only downside is the parking. It's in a very busy shopping center
