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9:30AM - 4PM
6433 Fraser St, Vancouver
Banks
9:30AM - 5:30PM
370 E Broadway #115, Vancouver
Banks
“Everyone here is awesome! They always greet me with a smile and they make me feel so welcomed. Plus I feel special because they help me find unique and cool coins for my collection :) I would definitely recommend!”
9:30AM - 5PM
4493 Main St, Vancouver
Banks
“My favourite CIBC branch. The employees there are always helpful. However, there's no teller here.
One of the financial advisor suggested me to open a TFSA and since I had no idea what it is, she explained in detail why I should get it and compare it to an RRSP. She seemed to genuinely wanted to help me and I really appreciated that.
I also needed to get a letter for immigration purposes, and the lady at the desk immediately knew what I was referring to and worked on it right away. It only took her 10 minutes to finish the letter.”
9:30AM - 5PM
2490 Macdonald St, Vancouver
Banks
“I often use RBC's service here. Everyone is friendly and willing to help, especially Mumbi Karuku and Scott Matheson. They always replied my emails in a short time.”
9:30AM - 5PM
898 W Pender St, Vancouver
Banks
“Amreetpal was very swift on opening my vancity account. Was able to fit me in without an appointment. Only downside is that this branch isn’t open on Mondays, which is very strange for a financial institution. The whole process was smooth, I got everything I needed to be done within 15 minutes. Great service.”
“I’m really really impressed by the service provided by william. He is really friendly efficient and professional. I have to rate 100 stars. even only the communication is by typing and body language. I can feel a great passion and how well he know about this job. It is the best service i have ever have with bmo. Also i’m really appreciated and will have more banking service with bmo.”
“Very grateful to Personal Banker Ray Pan who took my case and explained in details my perspectives for future. As i am a retired person , it is very important to get a such kind professional advice what to do with own financial matters. Thanks a lot!”
9AM - 6PM
1435 Cedar Cottage Mews, Vancouver
Banks
“Big thanks to Aishwarya Desai and Ben Nghiem for being nice and helpful while figuring out problem we had with our account today. Both enthusiastic and happy to help through the entire process!”
9:30AM - 5PM
6288 Fraser St, Vancouver
Banks
“I want to thank Megan, Darcy and The Manager of VanCity Fraser St. Branch for helping me get back my car which was inadvertently trapped at the Victoria Drive Branch parkade. What a wonderful feeling to know that there are people who are willing to extend a helping hand. Thank you so much.”
“I recently had the pleasure of visiting this bank branch and was thoroughly impressed by the service provided.As newcomers, navigating banking services can be daunting, but the staff here, especially William, made the process seamless and understandable. He was incredibly patient, friendly, and took the time to explain everything to us in detail, ensuring we felt comfortable and informed with our decisions.A huge thank you to William and the team for going above and beyond.”
9:30AM - 5PM
1427 Kingsway, Vancouver
Banks
“Very nice customer experience and superb service. Sarah is very polite and kind. She is really knowledgeable and fast. She exactly understood my complex need and handed me with the document immediately. Also, I really needed to use the washroom, although they don't have any public washroom Sarah still allowed me to use the staff washroom. They really care for their clients. Cheers.”
9:30AM - 5PM
3305 Kingsway, Vancouver
Banks
“Thank you Elli.
Very supportive and responsive and fast customer service. With perfect Fasi translation.
I am very grateful to Mrs. Elahe at Vanity Bank Collingwood branch, who explained the bank's services in Farsi with a pleasant face and expert and useful explanations, and from now on I want to use the bank's services more.”
“Pink is very experienced, very patient, very professional and extremely helpful! Actually, Pink reached out to me for a matter that not even related to this office. And she has spent lots of time to help me out, despite of her busy schedule. Thank you Pink!”
“5 stars for Tyler Tsang for providing excellent customer service in financial advisement and account assistance.
He really kept my best interests as a priority and, as someone without a deep knowledge of banking, I appreciated the professional yet non-condescending manner in which everything was explained to me.”
“The distance here is a little scary... but I come here because Alice Zhang is there.
She spoke slowly so I could understand and praised my poor English. LOL ❤️
Thanks to Alice and Yijun wang, I easily created my first account in Canada.
My account was locked, so I sent an email to Alice in broken English, and she made a reservation for me, called the td center or something, gave me the main points, and spent time chatting while waiting for my account to be released.
Oh, and don't worry, we will connect you with a Korean interpreter if necessary.
I feel comfortable being able to work on the second floor. Make a reservation with Alice or Yijun in advance!”
9:30AM - 7PM
505 W Broadway, Vancouver
Banks
“I am writing to express my appreciation for the outstanding services provided by Gerald Choy at Royal Bank.
Gerald is very attentive to my concerns and addresses my unique needs. Throughout our interactions, Gerald showed professionalism, expertise, honesty, and patience.
Recently, I referred him to my brother for investment advice. Gerald made the transaction smooth and provided valuable information. My brother was very impressed with his expertise.
Gerald, you are truly an asset to your team. Keep up the great work.”
“I had a nice experience with Mr. Bruce. I went to this brunch for the first time to open my bank account. Entire procedure was flawlessly smooth and professional without a hitch. He has nice hospitality, friendly and supportive, willing to answer any questions. I would definitely recommend to open an bank account here especially for those new to Canada.”
9:30AM - 5PM
1205 Robson St, Vancouver
Banks
“Great customer service! I was just there, the staff was very nice and helpful, helped me with everything and also answered my questions from the other bank I had, thank you!”
“I had the pleasure of working with John Montero, a Personal Banker Associate at TD Bank, and I couldn’t be happier with the service he provided. He helped me open a new banking account and made the entire process smooth and stress-free. John is incredibly friendly, helpful, and professional. He took the time to explain everything clearly and answered all my questions with patience. His warm demeanor and thorough assistance really made a difference. I highly recommend him for anyone needing banking support at TD!”
“Lauren helped me dealing with fraudulent charges on my card, she was very helpful and kept reassuring me that it'd be okay because I was very stressed. She was very understanding, patient and professional”
9:30AM - 5PM
538 W Broadway, Vancouver
Banks
“We are foreigners. We arrived in Canada and decided to open a bank account in CIBC.Sandeep Saini helped us open an account and explained everything very clearly. Very pleased with the service”
9:30AM - 5PM
685 W Hastings St, Vancouver
Banks
“Had my credit card confiscated at a ATM. was quite concerned about that went to the Royal Bank at the Hastings and Granville.The young lady that helped me was very efficient and polite.”
“María F. García gave me a great service, and is a great option for the Spanish-speaking community who want to put their trust in a Canadian bank account for the first time.”
9:30AM - 5PM
3022 Granville St #37d, Vancouver
Banks
9AM - 6PM
900 W King Edward Ave, Vancouver
Banks
“Today this branch went above and beyond. I took my daughter here to deposit her birthday money and when the teller counted it out it was $50 less than what she pre-counted. She wasn’t very organized and figured maybe she counted wrong she also forgot to bring a cheque and was very upset and we left. The branch called me back 5 minutes later to say he had found the $50 bill on the ground after we left! So glad to see honest, caring, helpful employees at this branch. It was our first time at this location and will surely be back! Thank you again you made our day-Jaida + Krista”
9:30AM - 6PM
1004 Hamilton St, Vancouver
Banks
“Excellent customer service provided by Jojo at BMO Yaletown. She is warm and approachable and is very knowledgeable about BMO's products and services. She resolved my issues professionally and quickly.”
9:30AM - 5PM
2381 E Hastings St, Vancouver
Banks
“Very happy here.
Kristine always make me feel very welcome and it’s very professional every single time.
Exelente costumer service and very friendly, very hard to find someone like that in a bank”
“I had a meeting with Xiaoyun Ren,She is the reason i prefer banking in person,So helpful and such a lovely and friendly girl with a kind and positive and professional attitude.”
9:30AM - 5PM
1798 Robson St, Vancouver
Banks
“I don’t understand the bad reviews on here?! I switched over last year and have had nothing but really good experiences with the bank in person/online. They also helped me tremendously with getting a credit card after many years of not having one because of going through bankruptcy. No other bank would help me out. Love the Denman Branch! ??”
9:30AM - 5PM
1195 Pacific Blvd, Vancouver
Banks
“If you are new in Canada, trying to open bank account in your quarantine definitely I would recommend you to work with Emel Senemoğlu. Even if you are not new, you should definitely work with her. Trustable , helpful, really fast. Thanks a lot for your service again!! I wish in bank Industry everybody would be as patient as you...”
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“Great help and explanation!!!I booked an appointment to open Nri account at Vancouver branch . Mr Anthariksh, helped me with opening the account and help me fill the form and was very friendly and supportive, even when my card declined twice. Manager. Thakur,& Neelam were very friendly. Manager helped me with detailed explanation of what to expects and had a very friendly chat. He listened patiently.overall, it was a great experience.”