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9:30AM - 5:30PM
370 E Broadway #115, Vancouver
Credit Unions
9:30AM - 5PM
3305 Kingsway, Vancouver
Credit Unions
“I had an extremely frustrating experience today. I patiently waited in line, eager to deposit my cheque and cash, which amounted to $2,700 from the cheque and $2,800 from my rental income. To my astonishment, the teller somehow managed to complete the transaction in a way that showed $2,700 deposited via cheque and $2,800 cash withdrawn on my receipt.Excuse me, but I can recognize a mistake when I see one, and this seemed far from accidental. Instead, it appeared intentional. The teller concluded the transaction, leaving me with the false impression that everything was properly deposited. In reality, my cheque for $2,700 might have been deposited as intended, but the teller essentially pocketed the $2,800 cash I had brought in for deposit. To make matters worse, an additional $2,800 in cash was somehow marked as a withdrawal, bringing the total to $5,600.If I hadn't meticulously checked the receipt to confirm its accuracy, I could have easily had $5,600 mysteriously vanish from my account. This experience is nothing short of ridiculous and entirely unacceptable. It ranks as the worst service, if not the most suspicious service, I've ever encountered compared to any other bank.EDIT: This specific branch has consistently provided good service to me in the past, with the exception of my recent experience.I received a callback from the branch, and they not only offered a sincere apology but also assured me that the amounts were properly adjusted. It's reassuring to see their commitment to resolving issues promptly.”
9:30AM - 5PM
898 W Pender St, Vancouver
Credit Unions
“Amreetpal was very swift on opening my vancity account. Was able to fit me in without an appointment. Only downside is that this branch isn’t open on Mondays, which is very strange for a financial institution. The whole process was smooth, I got everything I needed to be done within 15 minutes. Great service.”
9:30AM - 5PM
6288 Fraser St, Vancouver
Credit Unions
“I want to thank Megan, Darcy and The Manager of VanCity Fraser St. Branch for helping me get back my car which was inadvertently trapped at the Victoria Drive Branch parkade. What a wonderful feeling to know that there are people who are willing to extend a helping hand. Thank you so much.”
9:30AM - 5PM
1798 Robson St, Vancouver
Credit Unions
“I don’t understand the bad reviews on here?! I switched over last year and have had nothing but really good experiences with the bank in person/online. They also helped me tremendously with getting a credit card after many years of not having one because of going through bankruptcy. No other bank would help me out. Love the Denman Branch! ??”
“If you are a fried chicken lover this is a.must try. The lemon herb fried chicken is amazing and you can request how hot you want it. Never greasy just crispy, tangy and delicious.I. Addicyed”
“Always friendly community minded staff. Wish they didn't have to merge with a larger crew, but the neighbourhood gentrification I am guessing, called for it.”
9:30AM - 5PM
3395 W Broadway, Vancouver
Credit Unions
“the Vancity branches at Broadway & Waterloo St and Balsam & 41st Ave are my locations to complete my finances and I receive a very warm welcoming at the reception centre and receive exact information on financial issues..of additional assistance in a very specific manner, Corinne Molnar, of the Estate Planning department provided needed guidence and advice..”
“I feel for the tellers that face the horrible customers on the frontline. In branch I’ve witnessed 2 verbally aggressive customers who complained about not being able to access their account because no ID. Who in the world thinks they can use and access a bank account if they have no ID?! If we weren’t suppose to present ID then any f*cker can access my account so I am thankful coast make sure ID is presented before account info is given. Coast is strict with the security of their customers accounts and I respect that. All of these nasty reviews are most likely because the customers weren’t abiding by their rules. Yeah they’re understaffed, but isn’t the whole damn world facing a shortage. It’s common sense people. I’ve been banking with coast for 12 years, and every teller I’ve been to tries their best and always shows respect. All of my GIC’s were granted a rate exception which means a lot to me. They also call when my investments are due which is helpful because I always forget about them. Thank you coast and the hardworking staff!! Keep it up. They are an awesome bank.”
9:30AM - 5PM
5672 Victoria Dr, Vancouver
Credit Unions
“Andrea (teller) was very helpful and compassionate about my banking needs. She went out of her way to ensure that I had options to work with and was very friendly.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Michelle at this location was phenomenal and I loved the way she made everything so clear and answered each and every question I had. Thankyou, Michelle for your exceptional customer service.”