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9:30AM - 4PM
6433 Fraser St, Vancouver
Banks
9AM - 4PM
370 E Broadway #115, Vancouver
Banks
“Michelle at this location was phenomenal and I loved the way she made everything so clear and answered each and every question I had. Thankyou, Michelle for your exceptional customer service.”
9:30AM - 4PM
4493 Main St, Vancouver
Banks
“I am not cibc client but I’m delighted to share my positive experience with my girlfriend banking advisor Ernest. His exceptional service and insightful knowledge on investment options have greatly impressed me. I am genuinely satisfied with his assistance provided to my girlfriend especially the wording he used are simple and easy to understand. If you are looking for someone who care about your investment journey, I highly recommend Ernest for your next financial guidance.”
“I want to congratulate Neil Hong (Customer Experience Manager) for being kind, friendly, and helpful. He didn't hesitate a second to provide me with the explanation I needed to solve what I thought was an emergency.”
9AM - 4PM
1435 Cedar Cottage Mews, Vancouver
Banks
“It’s pleased to create accounts in here.Thanks for Mr. handsome and Miss pretty agents who are good at elaborating account‘s plans. For a new student, it was my lack to double check the usage of accounts so that happened to login on the internet when I was at home. Fortunately, I met an angel today. To helping me activate the account. Saving my life to alive.It took minutes to wait because of busy tasks. However, they were polite to me and apologized for my waiting as they were surprised that I have been waiting for a while.I did see any survey coming up, so I left the commons here.”
9:30AM - 4PM
538 W Broadway, Vancouver
Banks
“We are foreigners. We arrived in Canada and decided to open a bank account in CIBC.Sandeep Saini helped us open an account and explained everything very clearly. Very pleased with the service”
“So cool that they have a deaf teller here, love to see the representation! William is very helpful, efficient, and friendly. Will come here to do my banking more often!”
“Amreetpal was very swift on opening my vancity account. Was able to fit me in without an appointment. Only downside is that this branch isn’t open on Mondays, which is very strange for a financial institution. The whole process was smooth, I got everything I needed to be done within 15 minutes. Great service.”
“What I like about this particular CIBC is the rate of service you get. I dealt with Frietzl - very lovely, confident, staff who assisted me with a huge transaction and follow up! It was such a pleasure feeling the safe and caring of like you were in a small town and also I felt treated like a valuable Customer!Thank you Frietzl - it’s the frontend staff, like you who make the most impression of the Business you represent.”
“I wanted to express my gratitude for Deniz - after having a bad experience at another TD branch, Deniz was able to make up for it with her knowledge and advice. I will definitely return to this branch. Thanks ?”
“Thanks to your employee George who went beyond and put in the effort to actually help me where as most people working at banks werent willing to anything at all. Was a very methodical worker and helped out with a difficult situation.As much as i dont like banks the people at this location are usually pretty nice and helpful and I wish more people working in this type of job were like that as ive had issues fixed many times here.”
9:30AM - 3PM
6288 Fraser St, Vancouver
Banks
“I want to thank Megan, Darcy and The Manager of VanCity Fraser St. Branch for helping me get back my car which was inadvertently trapped at the Victoria Drive Branch parkade. What a wonderful feeling to know that there are people who are willing to extend a helping hand. Thank you so much.”
“Thank you Elli.
Very supportive and responsive and fast customer service. With perfect Fasi translation.
I am very grateful to Mrs. Elahe at Vanity Bank Collingwood branch, who explained the bank's services in Farsi with a pleasant face and expert and useful explanations, and from now on I want to use the bank's services more.”
9:30AM - 4PM
1427 Kingsway, Vancouver
Banks
“Laura Yun is always super nice and positive whenever we are there, she always tries to find time in her busy schedule to help us out even though we didn’t have a booking with her. Thank you for your hard work Laura- Loan”
“I had a meeting with Xiaoyun Ren,She is the reason i prefer banking in person,So helpful and such a lovely and friendly girl with a kind and positive and professional attitude.”
“Kristen, the banker, was exceptional in assisting with complex bank transactions, including wire transfers. Her expertise and patience made a potentially stressful process seamless and efficient. Her attention to detail and proactive communication ensured everything was completed without a hitch. Highly recommend her for any intricate banking needs!”
“I had another positive experience at BMO on 10th avenue and Granville Street. This time with Rui. Rui is respectful, professional and very helpful. I appreciate the outstanding service.”
9:30AM - 4PM
5960 University Blvd, Vancouver
Banks
“Can’t say enough good things about the staff here. The person I needed to speak with was away but the manager Daniel stepped in and went above and beyond to explain my finances. What really made today a better day for me was when he and his two other staff helped me restart my car. One staff, Kyle walked a few blocks to another building to grab his car and jump cables, while the other stayed with me to keep company and they all helped restart my car. They absolutely didn’t need to do that and I am so grateful for their kindness today. Very much recommended.”
“If you are new in Canada, trying to open bank account in your quarantine definitely I would recommend you to work with Emel Senemoğlu. Even if you are not new, you should definitely work with her. Trustable , helpful, really fast. Thanks a lot for your service again!! I wish in bank Industry everybody would be as patient as you...”
“Pink is very experienced, very patient, very professional and extremely helpful! Actually, Pink reached out to me for a matter that not even related to this office. And she has spent lots of time to help me out, despite of her busy schedule. Thank you Pink!”
“I opened my very 1st cheqing account with Canada Trust back in the 80s right through till now as td can trust. They've always been the face of new positive change banking. I recommend them highly.”
“I recently had the pleasure of visiting this bank branch and was thoroughly impressed by the service provided.As newcomers, navigating banking services can be daunting, but the staff here, especially William, made the process seamless and understandable. He was incredibly patient, friendly, and took the time to explain everything to us in detail, ensuring we felt comfortable and informed with our decisions.A huge thank you to William and the team for going above and beyond.”
“When I studied english in BC in 2017, I used to go this bank at main street. It's funny to leave a review after 5 years and half, but suddenly I rememberd one young chinese guy at this BMO Bank.Don't remember his exactly name but I surely remember he came from china and he was very kind and professional staff.Places around main street always bring in me nostalgia and this place is one of them.Not sure he is still work for BMO but if u see this, hope you doing great my friend.In South Korea we have word that' People live on memories' haha. When I stayed in Vancouver, I always had anxiety because of my uncertain future, and this place always gave me chill.Hope every staffs who are working at BMO to be happy forever.From South Korea young man”
“María F. García gave me a great service, and is a great option for the Spanish-speaking community who want to put their trust in a Canadian bank account for the first time.”
“I don’t understand the bad reviews on here?! I switched over last year and have had nothing but really good experiences with the bank in person/online. They also helped me tremendously with getting a credit card after many years of not having one because of going through bankruptcy. No other bank would help me out. Love the Denman Branch! ??”
“I really enjoyed my experience here, May was extremely helpful and efficient. We had a nice chat about different currencies and she knows her stuff! I recommend this branch to everyone ??”
“Charlotte has helped me with my banking and investments for the last three years. She is now working with my parents as well. She is extremely attentive, patient, and knowledgeable. I am very grateful for her guidance.I have also worked with Alvin - he helped me obtain a mortgage recently and it went very smoothly.”
“This is by far the best Scotiabank branch in the lower mainland. My family and I have been banking with Scotia for years. Don't pay attention to the negative reviews. They're friendly and accommodating.”
“I just want to say, that the customer service shown to me, at this bank is exceptional ! Ryan and manager! Thank you for trying hard to solve the issue with my account, you went the extra mile forsure. Much appreciated”
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“Great help and explanation!!!I booked an appointment to open Nri account at Vancouver branch . Mr Anthariksh, helped me with opening the account and help me fill the form and was very friendly and supportive, even when my card declined twice. Manager. Thakur,& Neelam were very friendly. Manager helped me with detailed explanation of what to expects and had a very friendly chat. He listened patiently.overall, it was a great experience.”