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“A great experience! I had a very specific tire in mind and they happily ordered it for me. Both front of house people I spoke with were very helpful, friendly and respectful. I am a femme presenting person and these situations tend to give me alot of anxiety but not here. It was very pleasant. They went the extra mile by noticing and fixing some broken lug nuts I had within the allotted time. I went for a walk by the water and it was all done well within the time frame they told me. The whole process from the initial phone call to seeing my beautiful new tires was
not only a breeze but I felt taken care of! I highly recommend! Its worth the drive out for sure.”
“had to get the transmission overhauled in my jeep. they had it for about a month plus $7k later and it’s running smoothly again. strong customer service and informative mechanics. an experienced shop that can do great work”
“Superlatives a’plenty when recommending this garage.
Just. Go. Superior service, the best front desk. Top techs.
We have a GMC 3500 HD and a Nissan Frontier king cab.
Perfect service. Every time
San and Pete.”
“We are very satisfied with Clair Downey Services! They always take great care of our work vehicles! Fast service, great communication and definitely not over priced. You will get a quote first if something major needs to get done. Highly recommend! Keep the great work guys!”
“Is there an award for the BEST customer service and work for an automotive repair shop on the lower end of Vancouver Island? If not there should be and Steve's Service would win that award hands down. Great friendly service and the job done right. I just had my third car serviced yesterday and I cannot say enough about the great work they do. What are you waiting for? Call Steve's Service!”
“I'd summarise it as "It's kinda like one of those little places that is a little out of the way - but I'm going there again because I got such great service and treatment. I know what I'm going to get."For a 1-tech shop - they go above and beyond. Thanks Boyd for making our Solterra look brand new again (and the interior cleaning job you did was perfect too).”
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“Emily went above and beyond to diagnose the issue and communicate the problem. She checked in after the fix to ensure my vehicle was operating smoothly. I feel confident that they have found a lifelong customer after my last appointment!”