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“We’ve had excellent, helpful, and easy support in making two of our kids look fabulous for big life events. Kam has been super efficient and thoughtful each time.”
“When in Steveston Village, Richmond, BC, you have to visit this cool skate shop, as it has a great vibe and the owner, Jenny is so cool to chat with.
Jenny can help you get set up with the right parts or complete boards. They also sell a great assortment of used boards and apparel! Support your local small business and check them out!”
“Grace was suuuper helpful with helping me decide what to purchase! Did not feel rushed or pressured at all and made my experience at Oak and Fort so good. Really appreciate her!”
“I took my girls shopping at Old Navy recently. We were looking for a particular size of pants for one of my daughters and couldn't find them. Summer surprised me by coming over to offer her help to us check her stock before I even had a chance to ask for help! She even told me there are colours to choose from, which I was not aware of. When Summer found that there was not any stock at the store, she suggested that I take the pants to the till and ask the staff to help us order the right size on-line. She told me that the pants will be shipped to our home and shipping would be free. I was delighted at how easy it would be and purchased two pairs that day. I really want to highlight Summer's exceptional customer service because usually, when I go to a store, it would be hard to look for someone to help me. and even when I got hold of someone, sometimes they are not very helpful. They either don't want to help or don't try very hard. But Summer is different. She overheard my conversation with my family and took initiatives to help. She wore a smile on her face the whole time. Thank you, Summer! And what a nice name you have got = )”
“The store was welcoming, and the staff were genuinely friendly from start to finish.
They were attentive, patient, and made sure I had everything I needed.
I was greeted right at the door and helped by several staff members, including the manager, which I only realized later.
While I was there, I saw them deal with a rude customer calmly and professionally, and then go right back to being friendly with me, like nothing had happened.
Seeing this made me really appreciate how well they handled the situation.
It’s easy for people to leave negative reviews and assume the staff could have done better, but maybe they should show a little more respect.
I had a genuinely great experience at this store.
The staff and manager really stood out with their friendliness and professionalism, making it one of the best shopping experiences I’ve had at this mall.”
“Best places for kids and they have variety of stock for boys too. Employees are also very helpful especially (Madhav) he helped me in finding the right size of my jacket and suggested me some other new stuff.”
“Best service provided by queenie, I am not sure about the size as I have to gift someone, she helps me a lot, she tried her best to make sure size seems to be accurate by wearing herself ❣️”
“Great experience at Mountain Warehouse! Katherine was very helpful, friendly, and patient. She guided me well and made the purchase smooth and easy. Really appreciate her support—thank you! ⭐⭐⭐⭐⭐”
“I had an amazing experience to shop there. An associate named Vanshika was so polite and efficient in helping me throughout my shopping, from the fitting rooms to finding correct size. I would definitely shop there again!!!!”
“This review is provided on 1/24/2026 based on interactions observed with the team at Uniqlo CF Richmond Centre.
I visited the store before 6PM to return a purchase. While waiting in line, I had the displeasure of having to listen to a belligerent customer belittle the staff (and I think the manager on shift). From what I could hear, her grievance laid with how Uniqlo policy prohibited her returning something for which she was unable to produce a receipt for. She repeated multiple times that she or her mother had bought the item at a different location and wanted to return it, all while mentioning that the receipt was lost. When the manager calmly presented the store's policy, she escalated, raised her voice, and spoke in a condescending manner. While I grew more frustrated with the interactions unfolding, I thought it best to only step in if it got truly out of hand and the Uniqlo team calmly and professionally handled her.
I can't believe people like this exist, asserting their own version of store policies to the very people who work at the store itself. The icing on the cake was when I learned that all this bickering was over ordering a DOUBLE XL piece of clothing.
Again, bravo to the team for tolerating her and handling her tirade so well. If it were me in their shoes, I certainly wouldn't have been able to!
(PS she was wearing what looked to be at least a XXL green jacket. She reminded me of Tahm Kench.)”
“We came here looking for a suit and the pleasure of being greeted by Braden. He was kind, friendly, and able to show us some options in our price range. A wide selection of suit attire and great customer service!”
9AM - 9PM
5300 No. 3 Rd, Richmond
Mens Clothing
“My wife loves shopping at Winners. However I do have a complaint. I used to be able to sit on a chair waiting for my wife to shop. Being handicapped it was a pleasant shopping experience. Now they took the seating away to my dismal! I don’t think I will take the time to come out to this winners anymore.”
“I went to buy tennis shoes for my daughter, and they’ve worked perfectly for her! The quality is excellent, they’re comfortable, and they provide the right support for her sport. I also want to thank the manager and their team for their exceptional service. I highly recommend this store and these ASICS shoes!
Hope that works for you!”
“Anjali here was so good here at customer service. She was so patient with everyone. Asking all the customers if they need any specific size or any other help, making small conversations while checkout. Its because of her that we end up buying more then what we came for. Doing good here you girl!”
“Finding something nice at Michael Kors Outlet felt like a small win that made my day better. I walked in just to look around, but the shelves were full of bags, wallets, and clothes that looked stylish and well made. The staff were polite and gave me space, but were ready when I had a question about sizes or colours. I tried a few things and could tell the quality felt strong and smooth. When I left with my purchase, I felt happy and confident, like I found something special without spending too much. I would tell friends this is a good place to shop if you want something fashionable and practical at the same time.”
“I recently went to this store, i was greeted warmly and there was a person named “Arsh” he was so helpful and kind.He made my overall shopping experience so convenient. I Highly recommend this store”
“Staff is welcoming and knowledgeable. Excellent selection of Moschino, Rick Owens and Yohji Yamamoto. I told the staff the items sold there were out of my price range, but they were still attentive and shared information with me about what season the items were from and details about the designers. ?”
“Many choices and quality clothes~Our Story:Roots was founded by Michael Budman and Don Green, two city kids who met at summer camp in Algonquin Park, where they first fell in love with the ideals and beauty of Canada.Starting from a little cabin, they created Roots, inspired by the experience of travelling from their city homes into the heart of Canada's wilderness.Since our founding, we have united the best of cabin and city through unmistakable style, built with uncompromising comfort.“It was a twelve-hour trip by train, bus and boat to Camp Tamakwa in the heart of Canada’s wilderness that would change everything.”FOUNDERS, BUDMAN & GREENRoots founders Don Green and Michael BudmanMade for Your Everyday AdventuresWe're a premium outdoor lifestyle brand that embodies a comfortable cabin-meets-city style, made for your everyday adventures no matter where you're headed next.Our Iconic ProductsSalt & Pepper SweatsA Roots signature that goes with everything you own, this ultra-soft fleece is created from a special knit featuring a unique look and cozy feel that has made these sweats world famous.LEARN MORERoots Genuine LeatherDesigned and made in Canada, our leather showcases our dedication to quality and craftsmanship. We are proud of the expert makers at our Toronto leather factory who handcraft our leather bags, leather jackets and select leather accessories.LEARN MOREThe Award JacketFirst created in 1979, our Award Jacket has become an emblem of Roots style and craftsmanship that’s designed and made in Canada at our Toronto leather factory.LEARN MORERoots Cabin CollectionInspired by our early beginnings, we created this comfortable, iconic style that feels at home whether you're at the cabin or in the city.COMING SOONWhat Guides UsCommunityWe are a place of inclusivity, diversity and open-mindedness. We support one another and the communities where we live and work.GenuineWhile we draw inspiration from the world around us, we never forget where we have come from - our heritage and Canadian beginnings.IntegrityWe always strive to do what's right, and to build trust and lasting relationships with our brand community.FreedomWe celebrate the individuality of style as a form of self-expression. We believe everyone should enjoy everyday adventures, living life on their own terms.”
“Just wanted to shoutout Adele, she was the cashier on saturday November 28th, very friendly and helpful, a breath of fresh air from the usual workers at this location. 5 stars to Jenny but 4 stars to the location because this is the first time in several visits that’s it’s been good.”
“Had the best customer service at this location. Was looking to exchange a pair of pants and Maxine was so helpful and super kind. Very impressed with my experience here, and left satisfied! Thanks to the wonderful team here :)”
“IRYNA helped me buy clothes for my brothers kid she was awesome and very smart as for her knowledge for the product she is a great asset to polo Ralph Lauren thanks for your kind help I wish u all the luck in life”
“Boxing Day sale - got 40% off a jacket I had my eye on last week. Attentive staff, short wait at door. Friendly, easy-going spot, always have new and different stuff whenever I get a chance to drop by. (Only reason for 4 stars is cuz sale items are final sale so u should be 100% sure b4 u buy)”
10AM - 9PM
No. 3 Rd #6551, Richmond
Mens Clothing
“I did purchased a pair of cowboy boots online at Black Friday sale and I got a pair of 2 LEFT side cowboy boots which one is size 38 and one is size 40. I was very upset and brought it into the store at Richmond Center location and talked to the store manager about my frustration. The store manager who is a gentleman knew my frustration and being patiently to find a pair of the boots for me and try to explain the system differences between online and physical stores. I really appreciate his help and for sure I’ll be a loyal customer to Zara always.”
“My mother and I went to buy a wallet at the store a few days ago and the assistant manager Tushal helped us. He is so enthusiastic and he can even speak some Chinese. We are impressed and we get the thing we want with his help. It’s a pleasant experience shopping in this shop and we definitely hope we’ll come again soon?”
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“Although this outlet is a bit far, it is really worth the trip.
They have great discounts on top of discounts, and many items are from the current season.
I came here with my family for a big shopping day and we were very happy.
One piece of clothing was originally $160, and after all the discounts, I only paid $20!
You can also return or exchange items, which is a big plus.
Highly recommended — definitely worth visiting!”