Credit Unions in Richmond, BC

“Excellent bank with outstanding customer service.

As a newcomer to Canada, I was unsure which bank would best meet my needs. I visited the Vancity branch on Road 3, where I had the pleasure of meeting Sameer Chavda. He guided me through the entire process with great patience and professionalism.

Sameer provided a clear and thorough overview of banking in Canada, helped me understand my options, and supported me throughout the account-opening process. What truly stood out was his continued assistance even after my account was opened.

He is extremely humble, polite, and genuinely helpful. Thank you, Sameer, for your excellent service and ongoing support.”

“Cath was very friendly and helpful today. She was helping me with a transaction when she noticed that, as an older adult, I qualified for the unlimited chequing account for free. She helped switch our chequing accounts and also helped cancel paper statements. This was extra service that she did not need to do, but did happily anyways. Thank you, Cath!”

“Everyone at this branch is a rock star! Always great service with a smile, but if you are lucky enough to be attended by Tonee (hope that is tge right spelling), you are set for the best customer service in British Columbia. That is my opinion after 34 years of banking experience and having dealt with more than 40 branches from HSBC, RBC, TD, BMO, Scotiabank, and more than 15 different CoastCapital branches.
CoastCapital is lucky to have her.
Perhaps she should be promoted to teach others what it takes to serve a customer at the next level.”