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10:30AM - 5:30PM
1199 Lynn Valley Rd, North Vancouver
Watches
10AM - 5:30PM
1915 Lonsdale Ave, North Vancouver
Watches
“I had my Omega Seamaster recently serviced there, they, Danny & Hisao, are thorough. I’ve taken
my watches to International Watch Repair for more than a decade. They have taken good care of me and my watches. I can’t say enough good things about, they skilled craftsmen and deliver great value. Thanks to Both of You.”
10:30AM - 5:30PM
4376 Main St, Vancouver
Watches
“I felt welcome as soon as I walked in the door.Arturo made me feel very comfortable and explained everything too me.Said they would try his best too get the appraisal done as soon as possible.Was done before they said it was going to be.When I came in Arturo explained it all too me.Will definitely come again.”
11AM - 6:30PM
996 Park Royal S, Vancouver
Watches
“Lugaro Jewellers in Park Royal offers a stunning selection of fine jewelry with exceptional service. Thanks to Ara and the team for their professionalism and warmth—it’s the quality of care and after-service that truly sets them apart. Would highly recommend doing business with them!”
11AM - 6PM
1119 Alberni St, Vancouver
Watches
“Walked in today after a request from my sister in law to get a Rolex for my brother's upcoming birthday. I was shown to James and he began to help pick out the best options.He asked intelligent questions and was very professional, he had proper sales technique responding correctly after his sales probes, a lost art today.He made me feel like staying longer but unfortunately I had to get back to the office.Fraser”
“Bought a Rado watch from here that I absolutely love. Jonathan was so helpful. He is great with recommendations and is so wonderful with customers. Thank you for a lovely shopping experience.”
“Excellent service! I made an online purchase, and it shipped very quickly. I did have a small issue with my purchase once I received it. I contacted customer service, and they were very quick to reply and resolve the issue. Very satisfied with my experience!”
10:30AM - 6PM
555 W 12th Ave, Vancouver
Watches
“We had an amazing experience at Independent Goldsmith and would 100% recommend them to future couples! They made two engagement rings for me and my fiancée and the process was incredible. They were responsive to our design ideas, did a great job sourcing gorgeous stones within our budget, and the final product is such high quality for such a competitive price point. We will definitely be back to make our wedding bands!”
10:30AM - 5:30PM
TERMINAL CITY TOWER, 855 W Hastings St, Vancouver
Watches
“I'd love to give a shoutout to the gentlemen from Terminal City Tower; Cameron, Connor, Jonathan and especially Marko for taking his time sharing his horological expertise and showing several pieces to my friend and I last Saturday.I just walked in to look at some watches and I left with a great experience. Next time I'll be in the market for a new watch, Rodeo Jewellers will be my place to go to ( I'm loving my new GS).”
“The staff, especially Kyle were very accomodating during our visit, they were able to explain and show us their beatutiful time pieces. Would definitely come back!”
“Enjoyed my visit to the Vancouver IWC Boutique. Russell was amazingly kind, helpful, and patient. He's very knowledgeable about IWC products, and gave great insight into choosing the right watch. Service was top notch during the visit, and following-up afterward. I'd recommend visiting the shop, and asking for Russell if you're interested in an IWC timepiece.”
“amazing service from Omar! It's refreshing to talk to someone who is enthusiastic about watches! he knew all relevant info on the watches that a watch collector would want to know! when I'm ready for my next watch, I'll go out of my way to purchase it from him. it's a brand I never considered, but just from his service, im sold on the brand, the classic fusion Magic black will be my next watch for sure!”
10AM - 6PM
943 Seymour St, Vancouver
Watches
“I am absolutely obsessed! Worth the wait ! My bag is basically brand new . At first there was a shipping mishap which was quickly corrected by Christina . Christina was very helpful with sending photos and keeping me updated on where my parcel was . Very pleased and will definitely be ordering again .”
10AM - 6PM
387 Water St, Vancouver
Watches
“I enquired online through the chat about an out of stock bracelet and Carl responded almost immediately. He told me the bracelet was on order and as soon as he received it, he would be in touch. Within a couple of weeks Carl let me know the bracelet was in stock. He sent me a photo and I purchased it sight unseen. The transaction could not have gone any smoother. Carl was super helpful and friendly. I'm so pleased with this bear cuff. Brett Borrie's work is amazing. And Artina's customer service is special.”
“I have been interested in the blue dial Duoface Reverso Tribute for quite a while. It was one of a few watches I plan to acquire but not sure which one to get first. Last week, while I was shopping around this boutique, I took an unplanned visit to this boutique and saw the Reverso in the real thing. Under the spotlight, it was amazing! I love this watch immediately. I moved the Reverso to the top of my watch list and came back to the boutique to buy it the next week. Charlie is such a wonderful person. We talked about watches generally, and he showed me the history of the Reverso and some very unique models, which I did not previously know. I enjoyed the visit, as Charlie was very friendly and chatted with me like an old friend. This watch immediately becomes my favorite in my collection. Will definitely keep in touch with this boutique for any new models that may be coming out in the future.Perhaps because of the angle of the camera, the watch looks bigger in picture than its real size. It looks absolutely perfect on my wrist.”
11AM - 6PM
1108 Alberni St, Vancouver
Watches
“My shopping experience at Chopard was EXCELLENT. Our sales rep Emily Choi demonstrated impressive product knowledge, humour, and patience for my mom and I, making us feel like VIPs even though it's our first time shopping there. We are EXTREMELY HAPPY for this Mother’s Day gift, mom is very very happy with her new earrings! Thank you to Emily again!PS other luxury retailers ("CC" at Holt!) should take notes from Chopard on how to properly treat their customers!”
9:30AM - 5:30PM
565 W Georgia St, Vancouver
Watches
“Took my Oris Aquis Titan in for a long overdue service, came back looking as good as new. Quoted 8-10 weeks to complete the work, but they finished in 6. All in all a happy customer.”
“I’m happy with the service I received for my Citizen Eco-drive watch. Nick was very pleasant and I’ll certainly return with repeat business in the future. Thanks!”
“I would recommend you deal with Jike. He was friendly, courteous, and very knowledgable. I was not on a waiting list for very long and got the watch I wanted. It was my first time getting a watch shipped like that and no issues.”
10:30AM - 5:30PM
852 W Hastings St, Vancouver
Watches
“Me and my buddy walked into the location at metrotown mall and were greeted pretty good, considering we were wearing Street clothes and look like minimum wage earners, we were treated quite well.”
10AM - 7PM
737 Dunsmuir St, Vancouver
Watches
“We had a wonderful experience in David Yurman. Our wedding anniversary is coming and being on vacations from a small US city we were shopping for a diamond ring in Vancouver. Sells representative, Ms. Kendy Chan was the most helpful in finding exactly what we were looking for. However, at some point it became obvious that we will not make a purchase in Canada (12% tax rather than 6% and possibly duty on the border). Regardless, she gave us the most of attention. After returning to the US, we ordered the same ring from New York city. We were very impressed with Ms. Chan’s fantastic customer service and her dedication to David Yurman and its customers. Thank you Kendy. Thank you very much.”
“I’ve bought a few pieces in Montecristo for several years even when it was still in Victoria Drive. Every visit is a good visit. This time, I brought my ring for resizing. Dorison was really helpful and accommodating. She even cleaned the earrings that I bought from them before. Service is exceptional. Thanks, Dorison!”
“Feb 2, 2024. We went back to this Montblanc Alberni St store because we had received IMPECCABLE SERVICE FROM MUSI CIFTCI when my daughter bought her fountain pen and ink cartridges and my son bought his ink cartridges from him. MUSI IS TOTALLY PROFESSIONAL, WARM AND ATTENTIVE AND SO VERY CARING. We were disappointed that when we visited the store today that we could not once again see Musi’s beautiful and radiant smile BUT RECEIVED EQUALLY TOP-NOTCH SERVICE FROM LISA AND JENNY.We went to many Montblanc stores in Hong Kong and head office at Montblanc should give SPECIAL PRAISE to their staff in Hong Kong (various locations) and PARTICULARLY MONTBLANC ALBERNI ST FOR THEIR ABOVE AND BEYOND THE CALL OF DUTY EXCELLENT SERVICE. WELL DONE TO ALL YOUR WONDERFUL STAFF—thank you!”
11AM - 5:30PM
1012 W Georgia St, Vancouver
Watches
“I wanted to learn more about the Patek brand. The two employees in the boutique were generous with their time and knowledge. I thoroughly enjoyed my experience.”
11AM - 4:30PM
4500 Kingsway #1336, Burnaby
Watches
“Came here from a Google review and it was the fastest and cheapest service ever!!! $10 for a battery change and less than 5 mins of work. Quick and easy. Great service. Accepts Cash only.”
“Matthew was very helpful, knowledgeable and friendly. He took the time to explain every facet of buying a diamond. We appreciated the honesty and are excited to make a final decision among all the options.”
10AM - 6PM
1069 Alberni St, Vancouver
Watches
“I came in with the intention to view and try on a necklace I had seen online and was worried about the possible hovering or pressure the sales people would have on the customers. I was greeted with such professionalism by Lucas who was able to answer my questions without any hesitation. He was very knowledgeable and didn’t make me feel pressured while being in the store. I like how he has a business card in which I can purchase directly through him since he 100% deserves the sale from how great the service he provided was.”
“I was having a tough time choosing a good gift for my family back at home. That is when Yash stepped in to help me out. All he asked was the age of the person I'm buying gift for and he instantly had the perfect options for me. He was really humble all through and his expertise with all the watches was impeccable. Fossil outlet always has such great offers going on and with such good sales people as well, Fossil is already my favorite store at Templeton.”
11AM - 7PM
723 Burrard St, Vancouver
Watches
“I had a wonderful time shopping at Tiffany with Luc yesterday. He was very helpful and showed me many gift options for my friend's baby. I also bought a pair of earrings for daily wear. Shopping with him always takes my experience to the next level!”
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“My husband and I came in to have some jewellery repaired and resized. The entire team made us feel instantly welcome while carefully assessing each piece we brought in. All the jewelry had sentimental value more than anything else; and each piece was cared for knowing how personal they were to us. I cannot recommend Romance Jewellers enough. They are honest, kind, compassionate, knowledgeable and do an incredible job with your jewelry. 10 stars!”