“I went in to open up an account a few months ago as I heard that credit unions have better service when compared to banks however, I didn't know that it would be an execptional experience.When I went in, I was greeted by Aftab who is an advisor at the branch. he guided me through the process of opening up the account and educated me about TFSA and RRSP's simultaneously. I was truly impressed by his work ethics and his approach towards his clients.Moreover, he was great on follow up and last week I got a call from him, asking about my well being due to COVID. I highly recommend them and really appreciate the efforts they make.”
“Branch is not open on Mondays, which is rather inconvenient. Even though this branch always looks empty and understaffed, they are always friendly and helpful.The ATM is the slowest one in all of Grater Vancouver”
“Justin Dhillon at the New Westminwter Branch has provided me with the most excellent customer service. He was very helpful, patient and knowledgeable.. even the other staff have made me feel very welcome. The best bank experience ever.”